Nuvia + Azure SQL Server
Nuvia is a customer service platform powered by AI agents, centralizing conversations, contacts, campaigns, and knowledge bases in a single place. With Nuvia, companies automate customer service across multiple channels while maintaining a complete history of every interaction.
With Erathos, you can integrate Nuvia data into Azure SQL Server in just a few minutes. Our platform handles the entire data movement process to your analytical environment, allowing this data to be joined with other sources in your Data Warehouse. This way, your time is focused on what actually drives value: extracting valuable insights and making more data-driven decisions.
What Nuvia data does Erathos sync to Azure SQL Server?
The integration automatically syncs Nuvia's core objects:
Agents settings, model, and status of each AI agent
Conversations subject, status, and link to agent and contact, with incremental sync
Messages content, type, and sender of each message exchanged
Contacts registration details and status of each contact
Campaigns status, type, and subscriptions for each campaign
Inboxes and Knowledge Base inboxes and articles used by the agents
Custom Tables custom tables and records created in Nuvia, with incremental sync
Why sync Nuvia to Azure SQL Server?
Nuvia's native reports show conversation volume and AI agent performance, but not the business impact. In Azure SQL Server, you can combine support data with product, sales, and customer satisfaction metrics—calculating real-time resolution time, identifying AI agent bottlenecks, and correlating support quality with customer retention.
How it works
Erathos connects to Nuvia via official API and syncs conversations and custom tables incrementally; only new or updated records are processed in each run, keeping pipelines fast and Azure SQL Server costs predictable. All other objects (agents, contacts, campaigns, messages, inboxes, and knowledge base) are synced via full-refresh. You choose the sync frequency, the objects to be synced, and the destination schema in your Azure SQL Server database. Every run is logged with full observability: execution time, rows processed, error context, and instant alerts via Slack or email if anything goes wrong.
No credit card required.
Why data teams choose Erathos for Nuvia
Out-of-the-box Nuvia connector
Connect Nuvia to Azure SQL Server and automatically sync conversations, agents, contacts, and campaigns. Centralize your support and customer service data for analysis, with no CSVs and no scripts required.
Full control over your Nuvia pipelines
Configure the schedule, frequency, and sync type at the table level. Erathos uses smart UPSERTs in Azure SQL Server, ensuring data consistency and native integration with Power BI and the Microsoft ecosystem.
End-to-end observability
Stop finding out about Nuvia pipeline failures only when the business team complains. Every execution is logged with run times, rows processed, and error context. Get automatic alerts via Slack, Discord, or email the moment something goes wrong, keeping your support data fresh for your reports.
Why companies move data from Nuvia to Azure SQL Server with Erathos
Centralizing Nuvia data in Azure SQL Server has never been easier
Erathos is a data ingestion platform for support and data teams. With the Nuvia connector, you can automatically export conversations, agents, contacts, and campaigns to Azure SQL Server, keeping your customer support data centralized and analysis-ready.
Our Customers
1
Bruno Rosso
Data Analyst
Every new source implementation, if I had to do it alone, would take me about two or three months. With Erathos, it's done in a few hours. I don't need a data engineer's skillset to deliver real value with company data.
10
Luis Ribas
CTO
I can describe my experience with Erathos as seamless; we had no major issues migrating from our old data pipeline platform. Their support is always impeccable, both in answering questions and resolving issues. I highly recommend them, without a doubt.
11
Sayuri Valente
Project Manager
The robustness and efficiency of Erathos's connectors—whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul—make the entire pipeline much faster and more reliable. The technical documentation is extremely well-crafted and intuitive, which greatly legacy simplifies implementation.
2
Kauê Raizer
Co-founder
Centralizing our data with Erathos gave us a roadmap to structure the company: today, we can view NPS and churn in a consolidated way and use that to drive decisions. If I were to give advice to another founder, it would be: centralize your data from day one.
3
Matheus Nunes
CTO & Co-founder
Erathos revolutionized data management at WE. By integrating multiple SaaS platforms into a single DW, our engineering team can now focus on the core business. We implemented dashboards providing insights across all departments, enriching our data culture and streamlining decision-making.
4
Fernando R.
Head of Data
Erathos brought an incredible boost in productivity. With no worries about data ingestion, the team focused on strategy rather than pipeline maintenance. Implementing a new connector takes minutes, and the reliability is outstanding. It was one of the best decisions we've made.
5
Carlos Schwabe
Co-Founder & CDO
We used to have a lot of rework, but not anymore. Working this way is much more efficient. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.
6
Fernando Costa
CTO & Co-founder
It was impossible to run our operations on spreadsheets. Erathos was a perfect fit: they became the data engineer I didn't have. We managed to reduce analysis time, establish weekly data rituals, and, most importantly, trust the data we use.
7
Thiago Paz
CFO
If I didn't have this infrastructure, I would need three or four people to do what Erathos does today. I was able to drive real value from my data with a much leaner team than I ever imagined needing.
8
Felipe Corrêa
CTO & Co-founder
Erathos is essential for anyone looking for a quick go-live when centralizing data from multiple sources. We successfully integrated 6 different data sources in a single day, something that would have taken weeks without Erathos.
1
Bruno Rosso
Data Analyst
Every new source implementation, if I had to do it alone, would take me about two or three months. With Erathos, it's done in a few hours. I don't need a data engineer's skillset to deliver real value with company data.
10
Luis Ribas
CTO
I can describe my experience with Erathos as seamless; we had no major issues migrating from our old data pipeline platform. Their support is always impeccable, both in answering questions and resolving issues. I highly recommend them, without a doubt.
11
Sayuri Valente
Project Manager
The robustness and efficiency of Erathos's connectors—whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul—make the entire pipeline much faster and more reliable. The technical documentation is extremely well-crafted and intuitive, which greatly legacy simplifies implementation.
2
Kauê Raizer
Co-founder
Centralizing our data with Erathos gave us a roadmap to structure the company: today, we can view NPS and churn in a consolidated way and use that to drive decisions. If I were to give advice to another founder, it would be: centralize your data from day one.
3
Matheus Nunes
CTO & Co-founder
Erathos revolutionized data management at WE. By integrating multiple SaaS platforms into a single DW, our engineering team can now focus on the core business. We implemented dashboards providing insights across all departments, enriching our data culture and streamlining decision-making.
4
Fernando R.
Head of Data
Erathos brought an incredible boost in productivity. With no worries about data ingestion, the team focused on strategy rather than pipeline maintenance. Implementing a new connector takes minutes, and the reliability is outstanding. It was one of the best decisions we've made.
5
Carlos Schwabe
Co-Founder & CDO
We used to have a lot of rework, but not anymore. Working this way is much more efficient. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.
6
Fernando Costa
CTO & Co-founder
It was impossible to run our operations on spreadsheets. Erathos was a perfect fit: they became the data engineer I didn't have. We managed to reduce analysis time, establish weekly data rituals, and, most importantly, trust the data we use.
7
Thiago Paz
CFO
If I didn't have this infrastructure, I would need three or four people to do what Erathos does today. I was able to drive real value from my data with a much leaner team than I ever imagined needing.
8
Felipe Corrêa
CTO & Co-founder
Erathos is essential for anyone looking for a quick go-live when centralizing data from multiple sources. We successfully integrated 6 different data sources in a single day, something that would have taken weeks without Erathos.
Trusted by data-driven companies
Simplified data ingestion
1
Select your data source
More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and create a streamlined path forward.
2
Setup your pipeline
Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.
3
Select your data warehouse
Choose between Amazon S3, BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data
FAQ
What is Erathos and how can it help my business?
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Nuvia to their data warehouse, providing full observability into every run, zero maintenance, and none of the opacity of traditional tools on the market.
What Nuvia data does Erathos sync to Azure SQL Server?
Erathos syncs Agents, Conversations, Messages, Contacts, Campaigns, Inboxes, Knowledge Base, and custom tables from Nuvia to Azure SQL Server. Conversations and custom tables are synced incrementally.
How often does Erathos sync data from Nuvia to Azure SQL Server?
Custom chats and tables sync incrementally—ranging from every 5 minutes to daily—at the table level. All other objects sync via full-refresh on every run, keeping the Nuvia pipeline efficient and Azure SQL Server costs predictable.
What happens if a Nuvia sync fails?
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context, allowing your team to debug in minutes, not hours.
Is there a free trial for the Nuvia connector?
Yes. Every Erathos connector includes a 14-day free trial. Connect Nuvia to Azure SQL Server and start syncing immediately—no credit card required.