Nuvia + Azure SQL Server
Nuvia is a customer service platform powered by AI agents, centralizing conversations, contacts, campaigns, and knowledge bases in a single place. With Nuvia, companies automate customer service across multiple channels while maintaining a complete history of every interaction.
With Erathos, you can integrate Nuvia data into Azure SQL Server in just a few minutes. Our platform handles the entire data movement process to your analytical environment, allowing this data to be joined with other sources in your Data Warehouse. This way, your time is focused on what actually drives value: extracting valuable insights and making more data-driven decisions.
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Configure the sync
Pick the tables, the schedule and the update type: batch, cursor-based incremental or CDC.
Choose your destination
Load into BigQuery, Redshift, Databricks, PostgreSQL, ClickHouse, Amazon S3 and more.
What Nuvia data does Erathos sync to Azure SQL Server?
The integration automatically syncs Nuvia's core objects:
- Agents settings, model, and status of each AI agent
- Conversations subject, status, and link to agent and contact, with incremental sync
- Messages content, type, and sender of each message exchanged
- Contacts registration details and status of each contact
- Campaigns status, type, and subscriptions for each campaign
- Inboxes and Knowledge Base inboxes and articles used by the agents
- Custom Tables custom tables and records created in Nuvia, with incremental sync
Why sync Nuvia to Azure SQL Server?
Nuvia's native reports show conversation volume and AI agent performance, but not the business impact. In Azure SQL Server, you can combine support data with product, sales, and customer satisfaction metrics—calculating real-time resolution time, identifying AI agent bottlenecks, and correlating support quality with customer retention.
How it works
Erathos connects to Nuvia via official API and syncs conversations and custom tables incrementally; only new or updated records are processed in each run, keeping pipelines fast and Azure SQL Server costs predictable. All other objects (agents, contacts, campaigns, messages, inboxes, and knowledge base) are synced via full-refresh. You choose the sync frequency, the objects to be synced, and the destination schema in your Azure SQL Server database. Every run is logged with full observability: execution time, rows processed, error context, and instant alerts via Slack or email if anything goes wrong.
Centralizing Nuvia data in Azure SQL Server has never been easier
Erathos is a data ingestion platform for support and data teams. With the Nuvia connector, you can automatically export conversations, agents, contacts, and campaigns to Azure SQL Server, keeping your customer support data centralized and analysis-ready.
Data in your data warehouse in minutes
Out-of-the-box Nuvia connector
Connect Nuvia to Azure SQL Server and automatically sync conversations, agents, contacts, and campaigns. Centralize your support and customer service data for analysis, with no CSVs and no scripts required.
Learn moreFull control over your Nuvia pipelines
Configure the schedule, frequency, and sync type at the table level. Erathos uses smart UPSERTs in Azure SQL Server, ensuring data consistency and native integration with Power BI and the Microsoft ecosystem.
Learn moreEnd-to-end observability
Stop finding out about Nuvia pipeline failures only when the business team complains. Every execution is logged with run times, rows processed, and error context. Get automatic alerts via Slack, Discord, or email the moment something goes wrong, keeping your support data fresh for your reports.
Learn moreBuilding data-driven stories
“Every new source implementation, if I had to do it myself, would take about two or three months. With Erathos, it's done in a few hours. I don't need the skills of a data engineer to generate real value from the company's data.”
“Erathos revolutionized data management at WE. By integrating multiple SaaS tools into a single DW, our technical team now focuses on the core business. We implemented dashboards with insights across every area, enriching our organizational culture and improving our decision-making.”
“We used to have a lot of rework, and now we don't. It's more efficient to work this way. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.”
“If I didn't have this infrastructure, I'd need three or four people to do what Erathos does today. I was able to generate real value from my data with a much leaner setup than I thought I'd need. That's the core of building a data-driven culture: the team only uses data when they can trust it.”
“Erathos brought a practical turnaround at CCM. We were able to integrate financial systems, CRM, and processes with BigQuery in just a few clicks, with no technical team required. That gave us a reliable data warehouse that powers automations, dashboards, and even our customer service bots.”
“The robustness and efficiency of Erathos's connectors — whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul — make the whole process much faster and more reliable. The technical documentation is extremely well put together and intuitive, which makes implementation much easier.”
Other paths for your data
Other destinations for Nuvia
Other sources that land in Azure SQL Server
CRMs, ERPs, ad platforms and databases, all through the same managed pipeline.
Frequently Asked Questions
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Nuvia to their data warehouse, providing full observability into every run, zero maintenance, and none of the opacity of traditional tools on the market.
Erathos syncs Agents, Conversations, Messages, Contacts, Campaigns, Inboxes, Knowledge Base, and custom tables from Nuvia to Azure SQL Server. Conversations and custom tables are synced incrementally.
Custom chats and tables sync incrementally—ranging from every 5 minutes to daily—at the table level. All other objects sync via full-refresh on every run, keeping the Nuvia pipeline efficient and Azure SQL Server costs predictable.
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context, allowing your team to debug in minutes, not hours.
Yes. Every Erathos connector includes a 14-day free trial. Connect Nuvia to Azure SQL Server and start syncing immediately—no credit card required.