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Gainsight CS + Azure SQL Server

Gainsight's Customer Success product is a customer journey and success management solution that helps retain and engage users. Azure SQL Server, on the other hand, is a serverless Big Data solution developed by Google that provides robust capabilities for large-scale data storage and analytics.

With Erathos, you can integrate Gainsight CS data into Azure SQL Server in just a few minutes. Our platform handles the entire data pipeline to your analytics environment, allowing you to blend this data with other sources in your Data Warehouse. This frees up your time to focus on what actually drives value — extracting valuable insights and making more data-driven decisions.

What Gainsight CS data does Erathos sync with Azure SQL Server?

The integration automatically syncs key Gainsight CS objects:

  • Customer Health (Health Score) — current score and historical trend

  • NPS — responses, detractors, passives, and promoters

  • Product Usage — features used, frequency, and engagement

  • Churn Risks — alerts, signals, and actions taken

  • Segments — classification and customer segmentation criteria

  • Interactions — meetings, QBRs, and CS contact history

Why sync Gainsight CS with Azure SQL Server?

In Azure SQL Server, you integrate Gainsight CS data into the Microsoft ecosystem, leveraging Power BI for executive dashboards and Azure Data Factory to orchestrate broader pipelines.

How it works

Erathos connects to Gainsight CS via their official API and syncs your data incrementally — only new or updated records are processed in each run, keeping pipelines fast and Azure SQL Server costs predictable. You choose the sync frequency (ranging from 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, contextual errors, and instant alerts via Slack or email if anything goes wrong.

No credit card required.

Why do data teams choose Erathos for Gainsight CS?

Data in your data warehouse in minutes

Data in your data warehouse in minutes

Ready-to-use Gainsight CS connector

Connect Gainsight CS to Azure SQL Server and automatically sync customer health, NPS, usage, and churn. Enable data-driven Customer Success with reliable and observable pipelines.

Total control over your Gainsight CS pipelines

Configure schedule, frequency, and sync type at the table level. Erathos uses smart UPSERTs on Azure SQL Server, ensuring data consistency and native integration with Power BI and the Microsoft ecosystem.

End-to-end observability

Stop finding out about Gainsight CS issues only when the business team complains. Every run is logged with run time, processed rows, and error context. Automatic alerts via Slack, Discord, or email as soon as something goes off track — so health scores and retention data stay reliable.

No credit card required

No credit card required

Why companies move data from Gainsight CS to Azure SQL Server with Erathos

Centralizing Gainsight CS data into Azure SQL Server has never been easier

Erathos is a data ingestion platform built for customer success and data teams. With our Gainsight CS connector, you can automatically sync customer health, NPS, usage, and churn data into Azure SQL Server — with full observability for every run and smart alerts.

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Our Customers

Writing data-driven stories

Writing data-driven stories

  • bruno-brick

    1

    bruno-brick

    Bruno Rosso

    Data Analyst

    brick-companylogo

    Every new source implementation, if I had to do it alone, would take me about two or three months. With Erathos, it's done in a few hours. I don't need a data engineer's skillset to deliver real value with company data.

    bruno-brick

    10

    Luis Ribas

    CTO

    I can describe my experience with Erathos as seamless; we had no major issues migrating from our old data pipeline platform. Their support is always impeccable, both in answering questions and resolving issues. I highly recommend them, without a doubt.

    bruno-brick

    11

    Sayuri Valente

    Project Manager

    The robustness and efficiency of Erathos's connectors—whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul—make the entire pipeline much faster and more reliable. The technical documentation is extremely well-crafted and intuitive, which greatly legacy simplifies implementation.

    kaue-uooushop

    2

    kaue-uooushop

    Kauê Raizer

    Co-founder

    uooushop-companylogo

    Centralizing our data with Erathos gave us a roadmap to structure the company: today, we can view NPS and churn in a consolidated way and use that to drive decisions. If I were to give advice to another founder, it would be: centralize your data from day one.

    bruno-brick

    3

    Matheus Nunes

    CTO & Co-founder

    Erathos revolutionized data management at WE. By integrating multiple SaaS platforms into a single DW, our engineering team can now focus on the core business. We implemented dashboards providing insights across all departments, enriching our data culture and streamlining decision-making.

    bruno-brick

    4

    Fernando R.

    Head of Data

    Erathos brought an incredible boost in productivity. With no worries about data ingestion, the team focused on strategy rather than pipeline maintenance. Implementing a new connector takes minutes, and the reliability is outstanding. It was one of the best decisions we've made.

    carlos-brick

    5

    carlos-brick

    Carlos Schwabe

    Co-Founder & CDO

    We used to have a lot of rework, but not anymore. Working this way is much more efficient. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.

    bruno-brick

    6

    Fernando Costa

    CTO & Co-founder

    It was impossible to run our operations on spreadsheets. Erathos was a perfect fit: they became the data engineer I didn't have. We managed to reduce analysis time, establish weekly data rituals, and, most importantly, trust the data we use.

    thiago-brick

    7

    thiago-brick

    Thiago Paz

    CFO

    If I didn't have this infrastructure, I would need three or four people to do what Erathos does today. I was able to drive real value from my data with a much leaner team than I ever imagined needing.

    felipe-uooushop

    8

    felipe-uooushop

    Felipe Corrêa

    CTO & Co-founder

    Uooushop-companylogo

    Erathos is essential for anyone looking for a quick go-live when centralizing data from multiple sources. We successfully integrated 6 different data sources in a single day, something that would have taken weeks without Erathos.

  • bruno-brick

    1

    bruno-brick

    Bruno Rosso

    Data Analyst

    brick-companylogo

    Every new source implementation, if I had to do it alone, would take me about two or three months. With Erathos, it's done in a few hours. I don't need a data engineer's skillset to deliver real value with company data.

    bruno-brick

    10

    Luis Ribas

    CTO

    I can describe my experience with Erathos as seamless; we had no major issues migrating from our old data pipeline platform. Their support is always impeccable, both in answering questions and resolving issues. I highly recommend them, without a doubt.

    bruno-brick

    11

    Sayuri Valente

    Project Manager

    The robustness and efficiency of Erathos's connectors—whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul—make the entire pipeline much faster and more reliable. The technical documentation is extremely well-crafted and intuitive, which greatly legacy simplifies implementation.

    kaue-uooushop

    2

    kaue-uooushop

    Kauê Raizer

    Co-founder

    uooushop-companylogo

    Centralizing our data with Erathos gave us a roadmap to structure the company: today, we can view NPS and churn in a consolidated way and use that to drive decisions. If I were to give advice to another founder, it would be: centralize your data from day one.

    bruno-brick

    3

    Matheus Nunes

    CTO & Co-founder

    Erathos revolutionized data management at WE. By integrating multiple SaaS platforms into a single DW, our engineering team can now focus on the core business. We implemented dashboards providing insights across all departments, enriching our data culture and streamlining decision-making.

    bruno-brick

    4

    Fernando R.

    Head of Data

    Erathos brought an incredible boost in productivity. With no worries about data ingestion, the team focused on strategy rather than pipeline maintenance. Implementing a new connector takes minutes, and the reliability is outstanding. It was one of the best decisions we've made.

    carlos-brick

    5

    carlos-brick

    Carlos Schwabe

    Co-Founder & CDO

    We used to have a lot of rework, but not anymore. Working this way is much more efficient. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.

    bruno-brick

    6

    Fernando Costa

    CTO & Co-founder

    It was impossible to run our operations on spreadsheets. Erathos was a perfect fit: they became the data engineer I didn't have. We managed to reduce analysis time, establish weekly data rituals, and, most importantly, trust the data we use.

    thiago-brick

    7

    thiago-brick

    Thiago Paz

    CFO

    If I didn't have this infrastructure, I would need three or four people to do what Erathos does today. I was able to drive real value from my data with a much leaner team than I ever imagined needing.

    felipe-uooushop

    8

    felipe-uooushop

    Felipe Corrêa

    CTO & Co-founder

    Uooushop-companylogo

    Erathos is essential for anyone looking for a quick go-live when centralizing data from multiple sources. We successfully integrated 6 different data sources in a single day, something that would have taken weeks without Erathos.

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Move your data in minutes

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1

Select your data source

More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and create a streamlined path forward.

2

Setup your pipeline

Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.

3

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FAQ

Frequently Asked Questions

Frequently Asked Questions

What is Erathos and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Gainsight CS to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.

What Gainsight CS data does Erathos sync to Azure SQL Server?

Erathos syncs customer Health, NPS, Product Usage, Segments, Churn Risks, and Gainsight CS Interactions directly to Azure SQL Server. Engagement scores and metrics are also exported automatically.

How often does Erathos sync data from Gainsight CS to Azure SQL Server?

You can configure the sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental syncs — only new or updated records are processed in each run, keeping your Gainsight CS pipeline efficient and your Azure SQL Server costs predictable.

What happens if a Gainsight CS sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

Is there a free trial period for the Gainsight CS connector?

Yes. Every Erathos connector comes with a 14-day free trial. Connect Gainsight CS to Azure SQL Server and start syncing immediately — no credit card required.

Data ingestion with control, observability, and scale

Data ingestion with control, observability, and scale