Gainsight CS + Supabase
Gainsight's Customer Success product is a customer success and journey management solution that helps retain and engage users. Supabase, on the other hand, is an open-source Firebase alternative that provides robust database and real-time backend capabilities at scale.
With Erathos, you can integrate data from Gainsight CS to Supabase in just a few minutes. Our platform handles the entire data movement process to your analytical environment, allowing this data to be joined with other sources in your Data Warehouse. This way, your time is focused on what truly drives value — extracting valuable insights and making more data-driven decisions.
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Connect your source
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Configure the sync
Pick the tables, the schedule and the update type: batch, cursor-based incremental or CDC.
Choose your destination
Load into BigQuery, Redshift, Databricks, PostgreSQL, ClickHouse, Amazon S3 and more.
What Gainsight CS data does Erathos sync to Supabase?
The integration automatically syncs key Gainsight CS objects:
- Customer Health (Health Score) — current score and historical trend
- NPS — responses, detractors, passives, and promoters
- Product Usage — features used, frequency, and engagement
- Churn Risks — alerts, signals, and actions taken
- Segments — customer classification and segmentation criteria
- Interactions — meetings, QBRs, and CS touchpoint history
Why sync Gainsight CS with Supabase?
In Supabase, your Gainsight CS data becomes available via REST, GraphQL, and Realtime Subscriptions, ready to power applications built by teams without specialized data engineering background.
How it works
Erathos connects to Gainsight CS via its official API and syncs your data incrementally — only new or updated records are processed on each run, keeping pipelines fast and Supabase costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: runtime, rows processed, errors with context, and instant alerts via Slack or email if anything goes wrong.
Centralizing Gainsight CS data into Supabase has never been easier
Erathos is a data ingestion platform built for customer success and data teams. With our Gainsight CS connector, you can automatically sync customer health, NPS, product usage, and churn data directly to Supabase — with full observability over every run and smart alerts.
Data in your data warehouse in minutes
Ready-to-use Gainsight CS connector
Connect Gainsight CS to Supabase and automatically sync customer health, NPS, usage, and churn. Data-driven Customer Success with reliable and observable pipelines.
Learn moreTotal control over your Gainsight CS pipelines
Configure sync frequency and type per table. Erathos uses smart UPSERT in Supabase, making data available via REST, GraphQL, and Realtime Subscriptions as soon as it hits the database.
Learn moreEnd-to-end observability
Stop finding out about Gainsight CS issues only when the business team complains. Every run is logged with run time, processed rows, and error context. Automatic alerts via Slack, Discord, or email as soon as something goes off track — so health scores and retention data stay reliable.
Learn moreBuilding data-driven stories
“Every new source implementation, if I had to do it myself, would take about two or three months. With Erathos, it's done in a few hours. I don't need the skills of a data engineer to generate real value from the company's data.”
“Erathos revolutionized data management at WE. By integrating multiple SaaS tools into a single DW, our technical team now focuses on the core business. We implemented dashboards with insights across every area, enriching our organizational culture and improving our decision-making.”
“We used to have a lot of rework, and now we don't. It's more efficient to work this way. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.”
“If I didn't have this infrastructure, I'd need three or four people to do what Erathos does today. I was able to generate real value from my data with a much leaner setup than I thought I'd need. That's the core of building a data-driven culture: the team only uses data when they can trust it.”
“Erathos brought a practical turnaround at CCM. We were able to integrate financial systems, CRM, and processes with BigQuery in just a few clicks, with no technical team required. That gave us a reliable data warehouse that powers automations, dashboards, and even our customer service bots.”
“The robustness and efficiency of Erathos's connectors — whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul — make the whole process much faster and more reliable. The technical documentation is extremely well put together and intuitive, which makes implementation much easier.”
Other paths for your data
Other destinations for Gainsight CS
Gainsight CS + Amazon S3
Coming soon
Gainsight CS + Azure SQL Server
Coming soon
Gainsight CS + Azure Synapse
Coming soon
Gainsight CS + BigQuery
Coming soon
Gainsight CS + ClickHouse
Coming soon
Gainsight CS + Databricks
Coming soon
Gainsight CS + PostgreSQL
Coming soon
Gainsight CS + Redshift
Coming soon
Gainsight CS + Snowflake
Coming soon
Other sources that land in Supabase
CRMs, ERPs, ad platforms and databases, all through the same managed pipeline.
Frequently Asked Questions
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Gainsight CS to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.
Erathos synchronizes customer Health data, NPS, Product Usage, Segments, Churn risks, and Gainsight CS interactions directly to Supabase. Engagement scores and metrics are also exported automatically.
You can configure the sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental syncs — only new or updated records are processed in each run, keeping your Gainsight CS pipeline efficient and Supabase costs predictable.
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.
Yes. Every Erathos connector comes with a 14-day free trial. Connect Gainsight CS to Supabase and start syncing immediately — no credit card required.