Gainsight CS + Redshift
Gainsight's Customer Success product is a customer journey and success management solution that helps retain and engage users. Snowflake is a cloud-based platform for data storage, integration, and analysis, offering scalability, flexibility, and cost efficiency.
With Erathos, Gainsight CS data arrives in Redshift ready for analytics at scale within the AWS ecosystem, combining with other sources that your team already centralizes in the cluster.
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Configure the sync
Pick the tables, the schedule and the update type: batch, cursor-based incremental or CDC.
Choose your destination
Load into BigQuery, Redshift, Databricks, PostgreSQL, ClickHouse, Amazon S3 and more.
What Gainsight CS data does Erathos sync with Snowflake?
The integration automatically syncs the primary Gainsight CS objects:
- Customer Health Score current score and historical variance
- NPS responses, detractors, passives, and promoters
- Product Usage features used, frequency, and engagement
- Churn Risk alerts, signals, and actions taken
- Segments customer classification and segmentation criteria
- Interactions meetings, QBRs, and CS contact history
Why sync Gainsight CS with Redshift?
In Redshift, you analyze Gainsight CS data at scale within the AWS ecosystem, combining it with other sources already centralized in your cluster.
How it works
Erathos connects to Gainsight CS via the official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Redshift costs predictable. You choose the sync frequency (from 5 minutes to daily), the objects to sync, and the destination dataset. Each run is logged with full observability: execution time, rows processed, errors with context, and instant alerts via Slack or email if anything goes wrong.
Centralizing Gainsight CS data in Redshift has never been easier
Erathos is a data ingestion platform for Customer Success and data teams. With the Gainsight CS connector, you can automatically sync customer health, NPS, product usage, and churn data to Redshift—with full observability into every pipeline run and intelligent alerts.
Data in your data warehouse in minutes
Ready-to-use Gainsight CS connector
Connect Gainsight CS to Redshift and automatically sync customer health, NPS, usage, and churn. Data-driven Customer Success with reliable, observable pipelines.
Learn moreTotal control over your Gainsight CS pipelines
Set sync frequency and type per table. Incremental synchronization for Redshift — only new records processed in each run, without reprocessing everything from scratch.
Learn moreEnd-to-end observability
Stop finding out about Gainsight CS issues only when the business team complains. Every run is logged with run time, processed rows, and error context. Automatic alerts via Slack, Discord, or email as soon as something goes off track — so health scores and retention data stay reliable.
Learn moreBuilding data-driven stories
“Every new source implementation, if I had to do it myself, would take about two or three months. With Erathos, it's done in a few hours. I don't need the skills of a data engineer to generate real value from the company's data.”
“Erathos revolutionized data management at WE. By integrating multiple SaaS tools into a single DW, our technical team now focuses on the core business. We implemented dashboards with insights across every area, enriching our organizational culture and improving our decision-making.”
“We used to have a lot of rework, and now we don't. It's more efficient to work this way. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.”
“If I didn't have this infrastructure, I'd need three or four people to do what Erathos does today. I was able to generate real value from my data with a much leaner setup than I thought I'd need. That's the core of building a data-driven culture: the team only uses data when they can trust it.”
“Erathos brought a practical turnaround at CCM. We were able to integrate financial systems, CRM, and processes with BigQuery in just a few clicks, with no technical team required. That gave us a reliable data warehouse that powers automations, dashboards, and even our customer service bots.”
“The robustness and efficiency of Erathos's connectors — whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul — make the whole process much faster and more reliable. The technical documentation is extremely well put together and intuitive, which makes implementation much easier.”
Other paths for your data
Other destinations for Gainsight CS
Gainsight CS + Amazon S3
Coming soon
Gainsight CS + Azure SQL Server
Coming soon
Gainsight CS + Azure Synapse
Coming soon
Gainsight CS + BigQuery
Coming soon
Gainsight CS + ClickHouse
Coming soon
Gainsight CS + Databricks
Coming soon
Gainsight CS + PostgreSQL
Coming soon
Gainsight CS + Snowflake
Coming soon
Gainsight CS + Supabase
Coming soon
Other sources that land in Redshift
CRMs, ERPs, ad platforms and databases, all through the same managed pipeline.
Frequently Asked Questions
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Gainsight CS to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.
Erathos synchronizes customer Health data, NPS, product usage, segments, churn risk, and Gainsight CS interactions to Redshift. Engagement scores and metrics are also automatically exported.
You can configure the sync frequency at the table level, from every 5 minutes up to once daily. Erathos uses incremental sync—only new or updated records are processed in each run—keeping the Gainsight CS pipeline efficient and Redshift costs predictable.
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.
Yes. Every Erathos connector includes a 14-day free trial. Connect Gainsight CS to Redshift and start syncing immediately—no credit card required.