Octadesk

Load customer service data from Octadesk into your Data Warehouse

Octadesk is an all-in-one customer service platform that centralizes channels like WhatsApp, live chat, email, and others in one place. With features such as ticketing systems, support automation, chatbots, and AI agents, Octadesk allows companies to scale their support operations without growing their headcount. Used by over 2,500 companies, it organizes tickets, chats, contacts, and satisfaction surveys, providing complete visibility into the customer journey and team performance.

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Create a single source of truth

Connect Octadesk to the industry's leading data warehouses

Connect Octadesk to the industry's leading data warehouses

Octadesk

Octadesk + Amazon S3

Octadesk

Octadesk + Azure Synapse

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Octadesk

Octadesk + BigQuery

Octadesk

Octadesk + ClickHouse

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What is Erathos?

Centralize customer support data from Octadesk and elevate your customer support quality

Erathos is a complete ELT platform that extracts data from multiple sources with instant integrations. With plug & play connectors, you can centralize all your data in a single analytical environment and build a Data Warehouse in minutes.

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Why Erathos?

From Octadesk to your Data Warehouse in minutes

From Octadesk to your Data Warehouse in minutes

Out-of-the-box connectors

Connect Octadesk with over 80 other plug-and-play integrations. Eliminate time-consuming manual pipelines and consolidate all your data into a single modern data stack, ready to generate actionable insights.

Greater control over data pipelines

Build Octadesk data pipelines in no time: select the relevant data, set the schedule, frequency, and update type without writing a single line of code. You maintain complete control with total flexibility.

End-to-end observability

Monitor your Octadesk pipelines with real-time alerts via email, Slack, or Discord. Stop being blindsided by sync errors and guarantee that your data is always fresh and reliable.

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No credit card required

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Our customers

Writing data-driven stories

Writing data-driven stories

"Erathos has revolutionized the way WePayments approaches data management. With its ability to integrate data from multiple SaaS into a single data warehouse, our technical team can now focus more effectively on the company's core business. With Erathos, we’ve been able to implement dashboards that provide insights across all areas of the company. This has not only enriched our organizational culture but also significantly improved our decision-making process."

Matheus Gobato Nunes

CTO & co-founder @WePayments

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"Erathos has revolutionized the way WePayments approaches data management. With its ability to integrate data from multiple SaaS into a single data warehouse, our technical team can now focus more effectively on the company's core business. With Erathos, we’ve been able to implement dashboards that provide insights across all areas of the company. This has not only enriched our organizational culture but also significantly improved our decision-making process."

Matheus Gobato Nunes

CTO & co-founder @WePayments

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Trusted by data-driven companies

Simplified data ingestion

Move your data in minutes

Move your data in minutes

1

Select your data source

More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and establish a pipeline.

2

Setup your pipeline

Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.

3

Select your data warehouse

Choose between BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data

FAQ

Frequently Asked Questions

Frequently Asked Questions

What Octadesk data does Erathos sync to the Data Warehouse?

Erathos incrementally synchronizes chats, messages, events, contacts, tickets, ticket interactions, tags, groups, forms, priorities, types, channels, ticket statuses, organizations, and survey submissions from Octadesk to your Data Warehouse, with no code required.

Is Octadesk data synchronized incrementally?

Yes! The Octadesk integration via Erathos is incremental by default: only new or updated data is synced during each run. This ensures efficient pipelines, lower processing costs, and always up-to-date data in your Data Warehouse.

Can I try the Octadesk integration for free?

Yes! You can try the Octadesk integration free for 14 days. Simply connect Octadesk as a new source — you'll have two weeks to verify if the connector fits your needs before you are charged.

Which data warehouses can I send Octadesk data to?

With Erathos, you can sync data from Octadesk to the industry's leading data warehouses: BigQuery, Redshift, PostgreSQL, SQL Server, Databricks, and Amazon S3. Simply choose your destination and configure the pipeline in minutes, with zero code.

Does Erathos integrate Octadesk directly with other systems?

No. Erathos does not build direct, point-to-point integrations between Octadesk and other systems. Our focus is on centralizing Octadesk data into a Data Warehouse, creating a single source of truth so your company can make decisions based on reliable data.

What Octadesk data does Erathos sync to the Data Warehouse?

Erathos incrementally synchronizes chats, messages, events, contacts, tickets, ticket interactions, tags, groups, forms, priorities, types, channels, ticket statuses, organizations, and survey submissions from Octadesk to your Data Warehouse, with no code required.

Is Octadesk data synchronized incrementally?

Yes! The Octadesk integration via Erathos is incremental by default: only new or updated data is synced during each run. This ensures efficient pipelines, lower processing costs, and always up-to-date data in your Data Warehouse.

Can I try the Octadesk integration for free?

Yes! You can try the Octadesk integration free for 14 days. Simply connect Octadesk as a new source — you'll have two weeks to verify if the connector fits your needs before you are charged.

Which data warehouses can I send Octadesk data to?

With Erathos, you can sync data from Octadesk to the industry's leading data warehouses: BigQuery, Redshift, PostgreSQL, SQL Server, Databricks, and Amazon S3. Simply choose your destination and configure the pipeline in minutes, with zero code.

Does Erathos integrate Octadesk directly with other systems?

No. Erathos does not build direct, point-to-point integrations between Octadesk and other systems. Our focus is on centralizing Octadesk data into a Data Warehouse, creating a single source of truth so your company can make decisions based on reliable data.

Data ingestion with control, observability, and scale

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