Load customer service data from Octadesk into your Data Warehouse

Octadesk is an all-in-one customer service platform that centralizes channels like WhatsApp, live chat, email, and others in one place. With features such as ticketing systems, support automation, chatbots, and AI agents, Octadesk allows companies to scale their support operations without growing their headcount. Used by over 2,500 companies, it organizes tickets, chats, contacts, and satisfaction surveys, providing complete visibility into the customer journey and team performance.

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Create a single source of truth

Connect Octadesk to the industry's leading data warehouses

Octadesk + Amazon S3

Octadesk + Azure Synapse

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Octadesk + BigQuery

Octadesk + ClickHouse

What is Erathos?

Centralize customer support data from Octadesk and elevate your customer support quality

Erathos is a complete ELT platform that extracts data from multiple sources with instant integrations. With plug & play connectors, you can centralize all your data in a single analytical environment and build a Data Warehouse in minutes.

Why Erathos?

From Octadesk to your Data Warehouse in minutes

Out-of-the-box connectors

Connect Octadesk with over 80 other plug-and-play integrations. Eliminate time-consuming manual pipelines and consolidate all your data into a single modern data stack, ready to generate actionable insights.

Greater control over data pipelines

Build Octadesk data pipelines in no time: select the relevant data, set the schedule, frequency, and update type without writing a single line of code. You maintain complete control with total flexibility.

End-to-end observability

Monitor your Octadesk pipelines with real-time alerts via email, Slack, or Discord. Stop being blindsided by sync errors and guarantee that your data is always fresh and reliable.

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Our customers

Writing data-driven stories

Gustavo Loforte
Engineering Manager
Erathos was a total game-changer for CCM. We managed to integrate our financial systems, CRM, and internal processes with BigQuery in just a few clicks, without needing a data engineering team. This gave us a reliable data warehouse that powers our automations, dashboards, and even our customer service bots.
Fernando Costa
CTO & Co-founder
It was impossible to run our operations on spreadsheets. Erathos was a perfect fit: they became the data engineer I didn't have. We managed to reduce analysis time, establish weekly data rituals, and, most importantly, trust the data we use.
Fernando R.
Head of Data
Erathos brought an incredible boost in productivity. With no worries about data ingestion, the team focused on strategy rather than pipeline maintenance. Implementing a new connector takes minutes, and the reliability is outstanding. It was one of the best decisions we've made.
Matheus Nunes
CTO & Co-founder
Erathos revolutionized data management at WE. By integrating multiple SaaS platforms into a single DW, our engineering team can now focus on the core business. We implemented dashboards providing insights across all departments, enriching our data culture and streamlining decision-making.
Luis Ribas
CTO
I can describe my experience with Erathos as seamless; we had no major issues migrating from our old data pipeline platform. Their support is always impeccable, both in answering questions and resolving issues. I highly recommend them, without a doubt.
Sayuri Valente
Project Manager
The robustness and efficiency of Erathos's connectors—whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul—make the entire pipeline much faster and more reliable. The technical documentation is extremely well-crafted and intuitive, which greatly legacy simplifies implementation.

Gustavo Loforte
Engineering Manager
Erathos was a total game-changer for CCM. We managed to integrate our financial systems, CRM, and internal processes with BigQuery in just a few clicks, without needing a data engineering team. This gave us a reliable data warehouse that powers our automations, dashboards, and even our customer service bots.
Fernando Costa
CTO & Co-founder
It was impossible to run our operations on spreadsheets. Erathos was a perfect fit: they became the data engineer I didn't have. We managed to reduce analysis time, establish weekly data rituals, and, most importantly, trust the data we use.
Fernando R.
Head of Data
Erathos brought an incredible boost in productivity. With no worries about data ingestion, the team focused on strategy rather than pipeline maintenance. Implementing a new connector takes minutes, and the reliability is outstanding. It was one of the best decisions we've made.
Matheus Nunes
CTO & Co-founder
Erathos revolutionized data management at WE. By integrating multiple SaaS platforms into a single DW, our engineering team can now focus on the core business. We implemented dashboards providing insights across all departments, enriching our data culture and streamlining decision-making.
Luis Ribas
CTO
I can describe my experience with Erathos as seamless; we had no major issues migrating from our old data pipeline platform. Their support is always impeccable, both in answering questions and resolving issues. I highly recommend them, without a doubt.
Sayuri Valente
Project Manager
The robustness and efficiency of Erathos's connectors—whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul—make the entire pipeline much faster and more reliable. The technical documentation is extremely well-crafted and intuitive, which greatly legacy simplifies implementation.

Trusted by data-driven companies

Simplified data ingestion

Move your data in minutes

Select your data source

More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and establish a pipeline.

Setup your pipeline

Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.

Select your data warehouse

Choose between BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data

FAQ

Frequently Asked Questions

What Octadesk data does Erathos sync to the Data Warehouse?

Erathos incrementally synchronizes chats, messages, events, contacts, tickets, ticket interactions, tags, groups, forms, priorities, types, channels, ticket statuses, organizations, and survey submissions from Octadesk to your Data Warehouse, with no code required.

Is Octadesk data synchronized incrementally?

Yes! The Octadesk integration via Erathos is incremental by default: only new or updated data is synced during each run. This ensures efficient pipelines, lower processing costs, and always up-to-date data in your Data Warehouse.

Can I try the Octadesk integration for free?

Yes! You can try the Octadesk integration free for 14 days. Simply connect Octadesk as a new source — you'll have two weeks to verify if the connector fits your needs before you are charged.

Which data warehouses can I send Octadesk data to?

With Erathos, you can sync data from Octadesk to the industry's leading data warehouses: BigQuery, Redshift, PostgreSQL, SQL Server, Databricks, and Amazon S3. Simply choose your destination and configure the pipeline in minutes, with zero code.

Does Erathos integrate Octadesk directly with other systems?

No. Erathos does not build direct, point-to-point integrations between Octadesk and other systems. Our focus is on centralizing Octadesk data into a Data Warehouse, creating a single source of truth so your company can make decisions based on reliable data.

What Octadesk data does Erathos sync to the Data Warehouse?

Is Octadesk data synchronized incrementally?

Can I try the Octadesk integration for free?

Yes! You can try the Octadesk integration free for 14 days. Simply connect Octadesk as a new source — you'll have two weeks to verify if the connector fits your needs before you are charged.

Which data warehouses can I send Octadesk data to?

Does Erathos integrate Octadesk directly with other systems?

Data ingestion with control, observability, and scale

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