Load customer service data from Octadesk into your Data Warehouse
Octadesk is an all-in-one customer service platform that centralizes channels like WhatsApp, live chat, email, and others in one place. With features such as ticketing systems, support automation, chatbots, and AI agents, Octadesk allows companies to scale their support operations without growing their headcount. Used by over 2,500 companies, it organizes tickets, chats, contacts, and satisfaction surveys, providing complete visibility into the customer journey and team performance.
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Move data in a few clicks
Connect your source
Authenticate your account and you're done. 100+ ready-made connectors, no code required.
Configure the sync
Pick the tables, the schedule and the update type: batch, cursor-based incremental or CDC.
Choose your destination
Load into BigQuery, Redshift, Databricks, PostgreSQL, ClickHouse, Amazon S3 and more.
Connect Octadesk to the industry's leading data warehouses
Centralize customer support data from Octadesk and elevate your customer support quality
Erathos is a complete ELT platform that extracts data from Octadesk and over 100 other sources via instant integrations. With plug-and-play connectors, you can centralize all your data in a single analytical environment and build a Data Warehouse in minutes.
From Octadesk to your Data Warehouse in minutes
Out-of-the-box connectors
Connect Octadesk with over 100 other plug-and-play integrations. Eliminate time-consuming manual processes and consolidate all your data into a single analytical environment, ready to deliver actionable insights.
Learn moreGreater control over data pipelines
Build Octadesk data pipelines in no time: select the relevant data, set the schedule, frequency, and update type without writing a single line of code. You maintain complete control with total flexibility.
Learn moreEnd-to-end observability
Monitor your Octadesk pipelines with real-time alerts via email, Slack, or Discord. Stop being blindsided by sync errors and guarantee that your data is always fresh and reliable.
Learn moreBuilding data-driven stories
“Every new source implementation, if I had to do it myself, would take about two or three months. With Erathos, it's done in a few hours. I don't need the skills of a data engineer to generate real value from the company's data.”
“Erathos revolutionized data management at WE. By integrating multiple SaaS tools into a single DW, our technical team now focuses on the core business. We implemented dashboards with insights across every area, enriching our organizational culture and improving our decision-making.”
“We used to have a lot of rework, and now we don't. It's more efficient to work this way. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.”
“If I didn't have this infrastructure, I'd need three or four people to do what Erathos does today. I was able to generate real value from my data with a much leaner setup than I thought I'd need. That's the core of building a data-driven culture: the team only uses data when they can trust it.”
“Erathos brought a practical turnaround at CCM. We were able to integrate financial systems, CRM, and processes with BigQuery in just a few clicks, with no technical team required. That gave us a reliable data warehouse that powers automations, dashboards, and even our customer service bots.”
“The robustness and efficiency of Erathos's connectors — whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul — make the whole process much faster and more reliable. The technical documentation is extremely well put together and intuitive, which makes implementation much easier.”
Octadesk connector FAQ
Erathos incrementally synchronizes chats, messages, events, contacts, tickets, ticket interactions, tags, groups, forms, priorities, types, channels, ticket statuses, organizations, and survey submissions from Octadesk to your Data Warehouse, with no code required.
Yes! The Octadesk integration via Erathos is incremental by default: only new or updated data is synced during each run. This ensures efficient pipelines, lower processing costs, and always up-to-date data in your Data Warehouse.
Yes! You can try the Octadesk integration free for 14 days. Simply connect Octadesk as a new source, you'll have two weeks to verify if the connector fits your needs before you are charged.
With Erathos, you can sync data from Octadesk to the industry's leading data warehouses: BigQuery, Redshift, PostgreSQL, SQL Server, Databricks, and Amazon S3. Simply choose your destination and configure the pipeline in minutes, with zero code.
No. Erathos does not build direct, point-to-point integrations between Octadesk and other systems. Our focus is on centralizing Octadesk data into a Data Warehouse, creating a single source of truth so your company can make decisions based on reliable data.