Movidesk + PostgreSQL
Movidesk is a cloud-based customer support platform that offers comprehensive solutions for ticket management, process automation, and effective communication. PostgreSQL, in turn, is a highly robust and scalable open-source relational database management system. It supports a wide range of data types and advanced features.
With Erathos, you can integrate data from Movidesk into PostgreSQL in just a few minutes. Our platform handles the entire data movement process into your analytics environment and allows that data to be combined with other sources in your Data Warehouse. That way, your time is focused on what truly drives value — extracting meaningful insights and making more data-driven decisions.
Which Movidesk data does Erathos sync to PostgreSQL?
The integration automatically syncs Movidesk’s key objects:
Tickets — status, priority, assignee, and resolution time
Interactions — messages, replies, and conversation history
Agents — individual performance and support workload
SLAs — compliance, breaches, and metrics by category
CSAT — satisfaction ratings and customer comments
Tags and categories — taxonomy of contact reasons
Why sync Movidesk with PostgreSQL?
Movidesk data reveals what your customers need — but it sits separately from product, marketing, and finance data. In PostgreSQL, you can correlate ticket volume with churn, calculate the true support cost by segment, and identify which features generate the most support before they turn into critical issues.
How it works
Erathos connects to Movidesk through the official API and syncs data incrementally — only new or updated records are processed on each run, keeping pipelines fast and PostgreSQL costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the target dataset. Every run is tracked with full observability: runtime, rows processed, contextual errors, and instant alerts via Slack or email if anything goes wrong.
No credit card required.
Why do data teams choose Erathos for Movidesk?
Ready-to-use Movidesk connector
Connect Movidesk to PostgreSQL in minutes. Tickets, interactions, SLAs, and agent data are automatically synced—ready for analysis with no manual processing.
Total control over your Movidesk pipelines
Configure sync frequency and type by table. Erathos uses intelligent UPSERT in PostgreSQL—ensuring data consistency even during reprocessing.
End-to-end observability
Stop finding out about Movidesk failures only after the business team complains. Every run is logged with runtime, processed rows, and error context. Get automatic alerts via Slack, Discord, or email the moment anything deviates from expected behavior — with SLAs and satisfaction metrics always up to date.
Why Companies Move Data from Movidesk to PostgreSQL with Erathos
Centralizing Movidesk data in PostgreSQL has never been easier.
Erathos is a data ingestion platform for support and data teams. With the Movidesk connector, you can automatically centralize tickets, interactions, SLAs, and support data in PostgreSQL—keeping customer service data always available for analytics and dashboards.
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Simplified data ingestion
1
Select your data source
More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and create a streamlined path forward.
2
Setup your pipeline
Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.
3
Select your data warehouse
Choose between Amazon S3, BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data
FAQ
What is Erathos and how can it help my company?
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Movidesk to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.
What Movidesk data does Erathos sync to PostgreSQL?
Erathos syncs Tickets, Interactions, Agents, SLAs, Tags, and Customer Satisfaction (CSAT) ratings from Movidesk to PostgreSQL. Custom ticket fields and support categories are also exported automatically.
How often does Erathos synchronize data from Movidesk to PostgreSQL?
You can configure synchronization frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental sync—only new or updated records are processed on each run, keeping the Movidesk pipeline efficient and PostgreSQL costs predictable.
What happens if a Movidesk synchronization fails?
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.
Is there a free trial period for the Movidesk connector?
Yes. Every Erathos connector includes a 14-day free trial. Connect Movidesk to PostgreSQL and start syncing immediately—no credit card required.