Movidesk + BigQuery
Movidesk is a cloud-based customer support platform that offers end-to-end capabilities for ticket management, workflow automation, and effective communication. BigQuery, on the other hand, is a Google-built serverless big data solution that provides strong capabilities for storing and analyzing data at scale.
With Erathos, you can integrate Movidesk data into BigQuery in just a few minutes. Our platform handles the entire data movement process into your analytics environment and makes it possible to combine this data with other sources in your data warehouse. That way, your team can focus on what actually creates value — uncovering actionable insights and making more data-driven decisions.
What Movidesk data does Erathos sync to BigQuery?
The integration automatically syncs Movidesk’s core objects:
Tickets — status, priority, assignee, and resolution time
Interactions — messages, replies, and conversation history
Agents — individual performance and support workload
SLAs — compliance, breaches, and metrics by category
CSAT — satisfaction ratings and customer comments
Tags and categories — taxonomy of contact reasons
Why sync Movidesk with BigQuery?
Movidesk data shows what your customers need — but it lives apart from your product, marketing, and finance data. In BigQuery, you can correlate ticket volume with churn, calculate the true cost of support by segment, and identify which features generate the most support before they become critical issues.
How it works
Erathos connects to Movidesk through the official API and syncs data incrementally — only new or updated records are processed on each run, keeping pipelines fast and BigQuery costs predictable. You choose the sync frequency (from every 5 minutes to daily), which objects to sync, and the target dataset. Each run is fully observable: runtime, rows processed, errors with context, and instant alerts via Slack or email if anything goes wrong.
No credit card required.
Why do data teams choose Erathos for Movidesk?
Ready-to-use Movidesk connector
Connect Movidesk to BigQuery in minutes. Tickets, interactions, SLAs, and agent data are automatically synced — ready for analysis without manual processing.
Total control over your Movidesk pipelines
Configure schedule, frequency, and sync type at the table level. Incremental synchronization processes only new or modified records—keeping BigQuery costs low and your analyses always up to date.
End-to-end observability
Stop finding out about Movidesk failures only after the business team complains. Every run is logged with runtime, processed rows, and error context. Get automatic alerts via Slack, Discord, or email the moment anything deviates from expected behavior — with SLAs and satisfaction metrics always up to date.
Why companies move data from Movidesk to BigQuery with Erathos
Centralizing Movidesk data in BigQuery has never been this simple.
Erathos is a data ingestion platform for support and data teams. With the Movidesk connector, you can automatically centralize tickets, interactions, SLAs, and support data in BigQuery—keeping customer support data always available for analysis and dashboards.
Our Customers
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Simplified data ingestion
1
Select your data source
More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and create a streamlined path forward.
2
Setup your pipeline
Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.
3
Select your data warehouse
Choose between Amazon S3, BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data
FAQ
What is Erathos and how can it help my company?
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Movidesk to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.
Which Movidesk data does Erathos synchronize to BigQuery?
Erathos synchronizes Tickets, Interactions, Agents, SLAs, Tags, and Customer Satisfaction ratings (CSAT) from Movidesk to BigQuery. Custom ticket fields and support categories are also exported automatically.
How often does Erathos synchronize data from Movidesk to BigQuery?
You can configure sync frequency from every 5 minutes up to once daily, at the table level. Erathos uses incremental synchronization—only new or updated records are processed on each run, keeping the Movidesk pipeline efficient and BigQuery costs predictable.
What happens if a Movidesk synchronization fails?
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.
Is there a free trial period for the Movidesk connector?
Yes. Every Erathos connector includes a 14-day free trial. Connect Movidesk to BigQuery and start syncing immediately—no credit card required.