Movidesk + BigQuery
Movidesk is a cloud-based customer service platform that offers comprehensive solutions for ticket management, process automation, and effective communication. Postgres, on the other hand, is a highly robust and scalable open-source relational database management system. It supports a wide range of data types and advanced features.
With Erathos, Movidesk data lands in BigQuery in minutes, ready to be joined with other business sources in ad-hoc queries, without your team having to manage any ingestion infrastructure.
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Configure the sync
Pick the tables, the schedule and the update type: batch, cursor-based incremental or CDC.
Choose your destination
Load into BigQuery, Redshift, Databricks, PostgreSQL, ClickHouse, Amazon S3 and more.
What Movidesk data does Erathos sync with PostgreSQL?
The integration automatically syncs key Movidesk objects:
- Tickets: status, priority, assignee, and resolution time
- Interactions: messages, replies, and conversation history
- Agents: individual performance and workload
- SLAs: compliance, breaches, and metrics by category
- CSAT: satisfaction ratings and customer feedback
- Tags and categories: contact reason taxonomy
Why sync Movidesk with BigQuery?
In BigQuery, you can join Movidesk data with other business data sources, running ad-hoc queries in seconds across large volumes without managing infrastructure.
How it works
Erathos connects to Movidesk via official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and BigQuery costs predictable. You choose the sync frequency (from 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, error context, and instant alerts via Slack or email if anything goes wrong.
Centralizing Movidesk data in BigQuery has never been this simple.
Erathos is a data ingestion platform for support and data teams. With the Movidesk connector, you can automatically centralize tickets, interactions, SLAs, and support data in BigQuery—keeping customer support data always available for analysis and dashboards.
Data in your data warehouse in minutes
Ready-to-use Movidesk connector
Connect Movidesk to BigQuery in minutes. Tickets, interactions, SLAs, and agent data are automatically synced — ready for analysis without manual processing.
Learn moreTotal control over your Movidesk pipelines
Configure schedule, frequency, and sync type at the table level. Incremental synchronization processes only new or modified records—keeping BigQuery costs low and your analyses always up to date.
Learn moreEnd-to-end observability
Stop finding out about Movidesk failures only after the business team complains. Every run is logged with runtime, processed rows, and error context. Get automatic alerts via Slack, Discord, or email the moment anything deviates from expected behavior — with SLAs and satisfaction metrics always up to date.
Learn moreBuilding data-driven stories
“Every new source implementation, if I had to do it myself, would take about two or three months. With Erathos, it's done in a few hours. I don't need the skills of a data engineer to generate real value from the company's data.”
“Erathos revolutionized data management at WE. By integrating multiple SaaS tools into a single DW, our technical team now focuses on the core business. We implemented dashboards with insights across every area, enriching our organizational culture and improving our decision-making.”
“We used to have a lot of rework, and now we don't. It's more efficient to work this way. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.”
“If I didn't have this infrastructure, I'd need three or four people to do what Erathos does today. I was able to generate real value from my data with a much leaner setup than I thought I'd need. That's the core of building a data-driven culture: the team only uses data when they can trust it.”
“Erathos brought a practical turnaround at CCM. We were able to integrate financial systems, CRM, and processes with BigQuery in just a few clicks, with no technical team required. That gave us a reliable data warehouse that powers automations, dashboards, and even our customer service bots.”
“The robustness and efficiency of Erathos's connectors — whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul — make the whole process much faster and more reliable. The technical documentation is extremely well put together and intuitive, which makes implementation much easier.”
Other paths for your data
Other destinations for Movidesk
Other sources that land in BigQuery
CRMs, ERPs, ad platforms and databases, all through the same managed pipeline.
Frequently Asked Questions
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Movidesk to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.
Erathos synchronizes Tickets, Interactions, Agents, SLAs, Tags, and Customer Satisfaction ratings (CSAT) from Movidesk to BigQuery. Custom ticket fields and support categories are also exported automatically.
You can configure sync frequency from every 5 minutes up to once daily, at the table level. Erathos uses incremental synchronization—only new or updated records are processed on each run, keeping the Movidesk pipeline efficient and BigQuery costs predictable.
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.
Yes. Every Erathos connector includes a 14-day free trial. Connect Movidesk to BigQuery and start syncing immediately—no credit card required.