Movidesk + Azure Synapse
Movidesk is a cloud-based customer service platform that offers comprehensive solutions for ticket management, process automation, and effective communication. On the other hand, Azure Synapse is a serverless Big Data solution developed by Microsoft that provides robust capabilities for large-scale data storage and analytics.
With Erathos, you can integrate Movidesk data into Azure Synapse in just a few minutes. Our platform handles the entire data pipeline to your analytics environment, allowing you to blend your data with other sources in your Data Warehouse. This frees up your time to focus on what actually drives value — extracting powerful insights and making data-driven decisions.
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Connect your source
Authenticate your account and you're done. 100+ ready-made connectors, no code required.
Configure the sync
Pick the tables, the schedule and the update type: batch, cursor-based incremental or CDC.
Choose your destination
Load into BigQuery, Redshift, Databricks, PostgreSQL, ClickHouse, Amazon S3 and more.
What Movidesk data does Erathos sync with Azure Synapse?
The integration automatically syncs key Movidesk objects:
- Tickets — status, priority, assignee, and resolution time
- Interactions — messages, replies, and conversation history
- Agents — individual performance and workload
- SLAs — compliance, breaches, and metrics by category
- CSAT — satisfaction ratings and customer feedback
- Tags and categories — taxonomy of contact reasons
Why sync Movidesk with Azure Synapse?
Inside Azure Synapse, you can integrate your Movidesk data into the Microsoft ecosystem: Power BI for executive dashboards, Azure Data Factory for orchestration, and distributed analytics at enterprise scale.
How it works
Erathos connects to Movidesk via official API and syncs your data incrementally — only new or updated records are processed in each run, keeping pipelines fast and Azure Synapse costs predictable. You choose the sync frequency (ranging from every 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, error context, and instant alerts via Slack or email if anything goes wrong.
Centralizing Movidesk data into Azure Synapse has never been easier
Erathos is a data ingestion platform for support and data teams. With the Movidesk connector, you automatically centralize tickets, interactions, SLAs, and customer service data in Azure Synapse — keeping your support data always available for analytics and dashboards.
Data in your data warehouse in minutes
Ready-to-use Movidesk connector
Connect Movidesk to Azure Synapse in minutes. Tickets, interactions, SLAs, and agent data automatically synced — ready for analysis with no manual processing required.
Learn moreComplete control over your Movidesk pipelines
Configure sync frequency and type per table. Data arrives in Azure Synapse integrated with the Microsoft ecosystem, Power BI, Azure Data Factory, and ML pipelines ready for use.
Learn moreEnd-to-end observability
Stop finding out about Movidesk failures only after the business team complains. Every run is logged with runtime, processed rows, and error context. Get automatic alerts via Slack, Discord, or email the moment anything deviates from expected behavior — with SLAs and satisfaction metrics always up to date.
Learn moreBuilding data-driven stories
“Every new source implementation, if I had to do it myself, would take about two or three months. With Erathos, it's done in a few hours. I don't need the skills of a data engineer to generate real value from the company's data.”
“Erathos revolutionized data management at WE. By integrating multiple SaaS tools into a single DW, our technical team now focuses on the core business. We implemented dashboards with insights across every area, enriching our organizational culture and improving our decision-making.”
“We used to have a lot of rework, and now we don't. It's more efficient to work this way. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.”
“If I didn't have this infrastructure, I'd need three or four people to do what Erathos does today. I was able to generate real value from my data with a much leaner setup than I thought I'd need. That's the core of building a data-driven culture: the team only uses data when they can trust it.”
“Erathos brought a practical turnaround at CCM. We were able to integrate financial systems, CRM, and processes with BigQuery in just a few clicks, with no technical team required. That gave us a reliable data warehouse that powers automations, dashboards, and even our customer service bots.”
“The robustness and efficiency of Erathos's connectors — whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul — make the whole process much faster and more reliable. The technical documentation is extremely well put together and intuitive, which makes implementation much easier.”
Other paths for your data
Other destinations for Movidesk
Other sources that land in Azure Synapse
CRMs, ERPs, ad platforms and databases, all through the same managed pipeline.
Frequently Asked Questions
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Movidesk to their data warehouse — with full observability of every run, zero maintenance, and without the opacity of traditional market tools.
Erathos synchronizes Tickets, Interactions, Agents, SLAs, Tags, and Customer Satisfaction (CSAT) ratings from Movidesk to Azure Synapse. Custom ticket fields and service categories are also exported automatically.
You can configure the sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental sync—only new or updated records are processed in each run, keeping the Movidesk pipeline efficient and Azure Synapse costs predictable.
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.
Yes. Every Erathos connector comes with a 14-day free trial. Connect Movidesk to Azure Synapse and start syncing immediately — no credit card required.