Bring CustomerX customer success data into your data warehouse

CustomerX is a comprehensive customer relationship management platform designed to optimize processes such as onboarding, customer experience, product adoption, retention, and revenue expansion. With features such as customer journey monitoring, automations, feedback surveys, health score, and event tracking, in addition to integrations with popular tools like Pipedrive, HubSpot, and Zendesk, CustomerX empowers companies to strengthen their customer relationships efficiently and intelligently.

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Create a single source of truth

Connect CustomerX to the leading data warehouses on the market

CustomerX + Amazon S3

CustomerX + Azure SQL Server

CustomerX + Azure Synapse

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CustomerX + BigQuery

What is Erathos?

Centralize CustomerX CS data and reduce churn with reliable data

Erathos is a comprehensive ELT software that extracts data from various sources through instant integrations. With plug & play connectors, you can concentrate all your data in a single analytical environment and build a Data Warehouse in minutes.

Why Erathos?

From CustomerX to your Data Warehouse in minutes

Plug and play connectors

Connect CustomerX with more than 80 other plug-and-play integrations. Eliminate time-consuming manual processes and consolidate all your data in a single analytics environment, ready to generate actionable insights.

Greater control over pipelines

Build CustomerX data pipelines quickly: select the relevant data, configure the schedule, frequency, and refresh type, all without writing a single line of code. You keep full control, with complete flexibility.

Edge observability

Monitor your CustomerX pipelines with real-time alerts via email, Slack, or Discord. Stop being caught off guard by sync errors and ensure your data is always up to date and reliable.

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Our customers

Writing data-driven stories

"Erathos has revolutionized the way WePayments approaches data management. With its ability to integrate data from multiple SaaS into a single data warehouse, our technical team can now focus more effectively on the company's core business. With Erathos, we’ve been able to implement dashboards that provide insights across all areas of the company. This has not only enriched our organizational culture but also significantly improved our decision-making process."

Matheus Gobato Nunes

CTO & co-founder @WePayments

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Matheus Gobato Nunes

CTO & co-founder @WePayments

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Trusted by data-driven companies

Simplified data ingestion

Move your data in minutes

Select your data source

More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and establish a pipeline.

Setup your pipeline

Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.

Select your data warehouse

Choose between BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data

FAQ

Frequently Asked Questions

Which CustomerX data can I analyze in the Data Warehouse?

Erathos synchronizes CustomerX's health scores, NPS, customer journey, activities, product usage, and churn alerts with your Data Warehouse, enabling in-depth retention analysis.

Is CustomerX data synchronized incrementally?

Yes! The integration with CustomerX via Erathos is incremental by default: only new or changed data is synchronized on each run. This ensures efficient pipelines, lower processing costs, and data that is always up to date in your Data Warehouse.

Can I test the CustomerX integration for free?

Yes! You can test the integration with CustomerX for free for 14 days. Just connect CustomerX as a new source—you’ll have two weeks to validate whether the connector meets your needs before any charge is applied.

Which data warehouses can I send CustomerX data to?

With Erathos, you can send CustomerX data to the leading data warehouses on the market: BigQuery, Snowflake, Redshift, Databricks, Amazon S3, and PostgreSQL. Just choose the destination and set up the pipeline in minutes, no code required.

Does Erathos integrate CustomerX directly with other systems?

No. Erathos does not build direct integrations between CustomerX and other systems ("point-to-point"). Our focus is on centralizing CustomerX data in a Data Warehouse, creating a single source of truth so your company can make decisions based on reliable data.

Which CustomerX data can I analyze in the Data Warehouse?

Erathos synchronizes CustomerX's health scores, NPS, customer journey, activities, product usage, and churn alerts with your Data Warehouse, enabling in-depth retention analysis.