Bring CustomerX customer success data into your data warehouse

CustomerX is a comprehensive customer relationship management platform designed to optimize processes such as onboarding, customer experience, product adoption, retention, and revenue expansion. With features such as customer journey monitoring, automations, feedback surveys, health score, and event tracking, in addition to integrations with popular tools like Pipedrive, HubSpot, and Zendesk, CustomerX empowers companies to strengthen their customer relationships efficiently and intelligently.

Start now

Read docs

No credit card required

Create a single source of truth

Connect CustomerX to the leading data warehouses on the market

CustomerX + Amazon S3

CustomerX + Azure SQL Server

CustomerX + Azure Synapse

Soon

CustomerX + BigQuery

What is Erathos?

Centralize CustomerX CS data and reduce churn with reliable data

Erathos is a comprehensive ELT software that extracts data from various sources through instant integrations. With plug & play connectors, you can concentrate all your data in a single analytical environment and build a Data Warehouse in minutes.

Why Erathos?

From CustomerX to your Data Warehouse in minutes

Plug and play connectors

Connect CustomerX with more than 80 other plug-and-play integrations. Eliminate time-consuming manual processes and consolidate all your data in a single analytics environment, ready to generate actionable insights.

Greater control over pipelines

Build CustomerX data pipelines quickly: select the relevant data, configure the schedule, frequency, and refresh type, all without writing a single line of code. You keep full control, with complete flexibility.

Edge observability

Monitor your CustomerX pipelines with real-time alerts via email, Slack, or Discord. Stop being caught off guard by sync errors and ensure your data is always up to date and reliable.

Start now

Book a demo

No credit card required

Our customers

Writing data-driven stories

Gustavo Loforte
Engineering Manager
Erathos was a total game-changer for CCM. We managed to integrate our financial systems, CRM, and internal processes with BigQuery in just a few clicks, without needing a data engineering team. This gave us a reliable data warehouse that powers our automations, dashboards, and even our customer service bots.
Fernando Costa
CTO & Co-founder
It was impossible to run our operations on spreadsheets. Erathos was a perfect fit: they became the data engineer I didn't have. We managed to reduce analysis time, establish weekly data rituals, and, most importantly, trust the data we use.
Fernando R.
Head of Data
Erathos brought an incredible boost in productivity. With no worries about data ingestion, the team focused on strategy rather than pipeline maintenance. Implementing a new connector takes minutes, and the reliability is outstanding. It was one of the best decisions we've made.
Matheus Nunes
CTO & Co-founder
Erathos revolutionized data management at WE. By integrating multiple SaaS platforms into a single DW, our engineering team can now focus on the core business. We implemented dashboards providing insights across all departments, enriching our data culture and streamlining decision-making.
Luis Ribas
CTO
I can describe my experience with Erathos as seamless; we had no major issues migrating from our old data pipeline platform. Their support is always impeccable, both in answering questions and resolving issues. I highly recommend them, without a doubt.
Sayuri Valente
Project Manager
The robustness and efficiency of Erathos's connectors—whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul—make the entire pipeline much faster and more reliable. The technical documentation is extremely well-crafted and intuitive, which greatly legacy simplifies implementation.

Gustavo Loforte
Engineering Manager
Erathos was a total game-changer for CCM. We managed to integrate our financial systems, CRM, and internal processes with BigQuery in just a few clicks, without needing a data engineering team. This gave us a reliable data warehouse that powers our automations, dashboards, and even our customer service bots.
Fernando Costa
CTO & Co-founder
It was impossible to run our operations on spreadsheets. Erathos was a perfect fit: they became the data engineer I didn't have. We managed to reduce analysis time, establish weekly data rituals, and, most importantly, trust the data we use.
Fernando R.
Head of Data
Erathos brought an incredible boost in productivity. With no worries about data ingestion, the team focused on strategy rather than pipeline maintenance. Implementing a new connector takes minutes, and the reliability is outstanding. It was one of the best decisions we've made.
Matheus Nunes
CTO & Co-founder
Erathos revolutionized data management at WE. By integrating multiple SaaS platforms into a single DW, our engineering team can now focus on the core business. We implemented dashboards providing insights across all departments, enriching our data culture and streamlining decision-making.
Luis Ribas
CTO
I can describe my experience with Erathos as seamless; we had no major issues migrating from our old data pipeline platform. Their support is always impeccable, both in answering questions and resolving issues. I highly recommend them, without a doubt.
Sayuri Valente
Project Manager
The robustness and efficiency of Erathos's connectors—whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul—make the entire pipeline much faster and more reliable. The technical documentation is extremely well-crafted and intuitive, which greatly legacy simplifies implementation.

Trusted by data-driven companies

Simplified data ingestion

Move your data in minutes

Select your data source

More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and establish a pipeline.

Setup your pipeline

Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.

Select your data warehouse

Choose between BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data

FAQ

Frequently Asked Questions

Which CustomerX data can I analyze in the Data Warehouse?

Erathos synchronizes CustomerX's health scores, NPS, customer journey, activities, product usage, and churn alerts with your Data Warehouse, enabling in-depth retention analysis.

Is CustomerX data synchronized incrementally?

Yes! The integration with CustomerX via Erathos is incremental by default: only new or changed data is synchronized on each run. This ensures efficient pipelines, lower processing costs, and data that is always up to date in your Data Warehouse.

Can I test the CustomerX integration for free?

Yes! You can test the integration with CustomerX for free for 14 days. Just connect CustomerX as a new source—you’ll have two weeks to validate whether the connector meets your needs before any charge is applied.

Which data warehouses can I send CustomerX data to?

With Erathos, you can send CustomerX data to the leading data warehouses and destinations on the market: BigQuery, Redshift, PostgreSQL, SQL Server, Databricks, and Amazon S3. Just choose your destination and set up the pipeline in minutes, with no code.

Does Erathos integrate CustomerX directly with other systems?

No. Erathos does not build direct integrations between CustomerX and other systems ("point-to-point"). Our focus is on centralizing CustomerX data in a Data Warehouse, creating a single source of truth so your company can make decisions based on reliable data.

Which CustomerX data can I analyze in the Data Warehouse?

Erathos synchronizes CustomerX's health scores, NPS, customer journey, activities, product usage, and churn alerts with your Data Warehouse, enabling in-depth retention analysis.