Zendesk + Amazon S3
Zendesk is a customer support platform that offers a range of tools for businesses to manage customer interactions.
With Erathos, you can integrate Zendesk data into Amazon S3 in just a few minutes. Our platform handles the entire data movement process into your data lake and makes it possible to join that data with other sources. That means your time goes toward what really drives value — extracting insights and making data-driven decisions.
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Configure the sync
Pick the tables, the schedule and the update type: batch, cursor-based incremental or CDC.
Choose your destination
Load into BigQuery, Redshift, Databricks, PostgreSQL, ClickHouse, Amazon S3 and more.
Which Zendesk data does Erathos sync to Amazon S3?
The integration automatically syncs Zendesk’s core objects:
- Contacts and leads — name, email, phone, stage, and owner
- Deals and opportunities — amount, probability, stage, and close date
- Activities — calls, emails, meetings, and tasks with timestamps
- Companies — account data and relationships with contacts
- Pipelines — stage settings and movement history
- Users — team members, profiles, and activity metrics
Why sync Zendesk with Amazon S3?
In Amazon S3 with Iceberg, your data is stored as Parquet files with support for time travel and schema evolution — ready to query with Athena, Spark, Trino, or any query engine in your stack. Ideal for low-cost archiving and ML feature stores.
How it works
Erathos connects to Zendesk via the official API and syncs your data incrementally — only new or updated records are processed on each run. You choose the sync frequency (from every 5 minutes to daily), which objects to sync, and the destination in Amazon S3. The sync uses automatic partitioning and Parquet file optimization. You choose the sync frequency, the objects to sync, and the destination bucket. Each run is logged with full observability: runtime, processed rows, errors with context, and alerts via Slack or email.
Centralizing Zendesk data in Amazon S3 has never been easier
Erathos is a data ingestion platform built for support and data teams. With the Zendesk connector, you can automatically centralize tickets, users, and support metrics in Amazon S3 — always up-to-date data, full visibility into every run, and zero maintenance.
Zendesk data in Amazon S3 in minutes
Ready-to-use Zendesk connector
Connect Zendesk to Amazon S3 and automatically export data. Centralize CRM data for analysis — no spreadsheets, no scripts.
Learn moreFull control over your Zendesk pipelines
Configure the schedule, frequency, and sync type at the table level. Configure partitioning, file format, and write frequency at the table level. The Iceberg format ensures ACID compliance and schema evolution — without full bucket rewrites.
Learn moreEnd-to-end observability
No more finding out about Zendesk failures only when the business team complains. Every run is logged with runtime, rows processed, and error context. Automatic alerts via Slack, Discord, or email the moment something goes off track — so your analyses always stay powered by fresh data.
Learn moreBuilding data-driven stories
“Every new source implementation, if I had to do it myself, would take about two or three months. With Erathos, it's done in a few hours. I don't need the skills of a data engineer to generate real value from the company's data.”
“Erathos revolutionized data management at WE. By integrating multiple SaaS tools into a single DW, our technical team now focuses on the core business. We implemented dashboards with insights across every area, enriching our organizational culture and improving our decision-making.”
“We used to have a lot of rework, and now we don't. It's more efficient to work this way. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.”
“If I didn't have this infrastructure, I'd need three or four people to do what Erathos does today. I was able to generate real value from my data with a much leaner setup than I thought I'd need. That's the core of building a data-driven culture: the team only uses data when they can trust it.”
“Erathos brought a practical turnaround at CCM. We were able to integrate financial systems, CRM, and processes with BigQuery in just a few clicks, with no technical team required. That gave us a reliable data warehouse that powers automations, dashboards, and even our customer service bots.”
“The robustness and efficiency of Erathos's connectors — whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul — make the whole process much faster and more reliable. The technical documentation is extremely well put together and intuitive, which makes implementation much easier.”
Other paths for your data
Other destinations for Zendesk
Other sources that land in Amazon S3
CRMs, ERPs, ad platforms and databases, all through the same managed pipeline.
Frequently Asked Questions
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Zendesk to their data warehouse—with full observability into every run, zero maintenance, and none of the black-box behavior of traditional market tools.
With Erathos’ integration with Zendesk, you can sync contacts, deals, activities, interaction history, sales pipelines, and more. Data is extracted incrementally, keeping your data warehouse (DW) always up to date.
You can set the sync frequency anywhere from every 5 minutes to daily, at the table level. Erathos uses incremental sync, so only new or updated records are processed on each run, keeping the Zendesk pipeline efficient and Amazon S3 costs predictable.
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.
Yes. Every Erathos connector includes a 14-day free trial. Connect Zendesk to Amazon S3 and start syncing right away — no credit card required.