Intercom + Supabase
Intercom is a customer communications and support platform that provides an effective way to manage customer interactions through chat, email, bots, and in-app messages.
With Erathos, you can sync data from Intercom to Supabase in just a few minutes. Our platform handles the entire data movement process to your open-source backend platform powered by PostgreSQL and makes it possible to combine that data with other sources. That way, your time goes to what really drives value — extracting insights and making data-driven decisions.
What Intercom data does Erathos sync with Supabase?
The integration automatically syncs Intercom’s core objects:
Tickets and cases — status, priority, channel, and response time
Contacts and customers — interaction history and profile data
Agents — workload, SLA, and performance metrics
Categories and tags — classifications and opening reasons
Satisfaction (CSAT) — ratings, comments, and timestamps
SLA and metrics — resolution time, first response time, and escalations
Why sync Intercom with Supabase?
In Supabase, your data is available through auto-generated REST and GraphQL APIs based on the schema — directly accessible from your application without extra layers. Row Level Security ensures each user only sees the data they’re supposed to see. Ideal for product teams that want analytical data available directly in the application database in real time.
How it works
Erathos connects to Intercom via the official API and syncs your data incrementally — only new or updated records are processed in each run. You choose the sync frequency (from every 5 minutes to daily), which objects to sync, and the target destination in Supabase. The sync uses intelligent UPSERTs in Supabase (PostgreSQL) to ensure data consistency. You choose the sync frequency, the objects to sync, and the target schema. Every run is fully observable, with execution time, processed rows, and alerts via Slack or email.
No credit card required.
Why do data teams choose Erathos for Intercom?
Ready-to-use Intercom connector
Connect Intercom to Supabase and automatically export data. Centralize customer support data for analysis — no spreadsheets, no scripts.
Full control over your Intercom pipelines
Configure scheduling, frequency, and sync type at the table level. Configure sync frequency and type on a per-table basis. Erathos uses smart UPSERT in Supabase — data is available via REST, GraphQL, and Realtime Subscriptions as soon as it lands in the database.
End-to-end observability
Stop finding Intercom issues only when the business team starts complaining. Every run is logged with runtime, processed rows, and error context. Automatic alerts via Slack, Discord, or email as soon as something goes off script — so your data stays fresh for analysis.
Why Companies Move Data from Intercom to Supabase with Erathos
Centralizing Intercom data in Supabase has never been easier
Erathos is a data ingestion platform built for support and data teams. With the Intercom connector, you automatically centralize conversations, users, and support data in Supabase — always up-to-date data, complete observability into every run, and zero maintenance.
Our Customers
Trusted by data-driven companies
Simplified data ingestion
1
Select your data source
More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and create a streamlined path forward.
2
Setup your pipeline
Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.
3
Select your data warehouse
Choose between Amazon S3, BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data
FAQ
What is Erathos, and how can it help my business?
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Intercom to their data warehouse — with full visibility into every run, zero maintenance, and none of the black-box opacity of traditional market tools.
What Intercom data does Erathos sync to Supabase?
Erathos syncs Intercom tickets, conversations, agents, response times, SLAs, and customer satisfaction with your Data Warehouse, enabling full support analytics.
How often does Erathos sync data from Intercom to Supabase?
You can configure sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental syncing — only new or updated records are processed on each run, keeping the Intercom pipeline efficient and Supabase costs predictable.
What happens if an Intercom sync fails?
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.
Is there a free trial period for the Intercom connector?
Yes. Every Erathos connector includes a 14-day free trial. Connect Intercom to Supabase and start syncing right away — no credit card required.