Em breve
Blip + Azure Synapse
Blip is a chatbot creation and management platform that provides an effective way to plan, organize, and track the progress of automated interactions. Azure Synapse, in turn, is a cloud-based Microsoft Azure service that brings together big data and data warehousing, making it possible to analyze large volumes of data from multiple sources using SQL-based analytics and machine learning.
With Erathos, you can integrate Blip data into Azure Synapse in just a few minutes. Our platform handles the entire data movement process into your analytics environment and lets you combine that data with other sources in your Data Warehouse. That way, your time is focused on what really drives value — uncovering actionable insights and making more data-driven decisions.
What Blip data does Erathos sync with Azure Synapse?
The integration automatically syncs Blip's main objects:
Tickets — status, priority, assignee, and resolution time
Interactions — messages, replies, and conversation history
Agents — individual performance and support volume
SLAs — compliance, breaches, and metrics by category
CSAT — satisfaction ratings and customer comments
Tags and categories — taxonomy of contact reasons
Why sync Blip with Azure Synapse?
Blip data reveals what your customers need — but it sits separately from product, marketing, and finance data. In Azure Synapse, you can correlate ticket volume with churn, calculate the true cost of support by segment, and identify which features generate the most support before they become critical issues.
How it works
Erathos connects to Blip via the official API and syncs your data incrementally — only new or updated records are processed in each run, keeping pipelines fast and Azure Synapse costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination dataset. Each run is logged with full observability: execution time, processed rows, context-rich errors, and instant alerts via Slack or email if something goes wrong.
No credit card required.
Why do data teams choose Erathos for Blip?
Blip Connector ready to use
Connect Blip to Azure Synapse in minutes. Tickets, interactions, SLAs, and agent data are automatically synced—ready for analysis without manual processing.
Total control over your Blip pipelines
Configure frequency, sync type, and table distribution. Data arrives in Azure Synapse ready for analytical workloads and integration with Power BI.
End-to-end observability
No more finding out about Blip failures only after the business team complains. Every run is logged with runtime, rows processed, and error context. Automatic alerts via Slack, Discord, or email the moment anything goes off track — with SLAs and satisfaction metrics always up to date.
Why companies are moving data from Blip to Azure Synapse with Erathos
Centralizing Blip data in Azure Synapse has never been easier
Erathos is a data ingestion platform for support and data teams. With the Blip connector, you can automatically centralize tickets, interactions, SLAs, and customer support data in Azure Synapse—support data always available for analysis and dashboards.
Our Customers
Trusted by data-driven companies
Simplified data ingestion
1
Select your data source
More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and create a streamlined path forward.
2
Setup your pipeline
Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.
3
Select your data warehouse
Choose between Amazon S3, BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data
FAQ
What is Erathos and how can it help my company?
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Blip to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.
What Blip data does Erathos synchronize to Azure Synapse?
Erathos synchronizes tickets, interactions, agents, SLAs, tags, and customer satisfaction ratings (CSAT) from Blip to Azure Synapse. Custom ticket fields and service categories are also exported automatically.
How often does Erathos synchronize data from Blip to Azure Synapse?
You can configure synchronization frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental synchronization—only new or updated records are processed in each run, keeping the Blip pipeline efficient and Azure Synapse costs predictable.
What happens if a Blip synchronization fails?
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.
Is there a free trial period for the Blip connector?
Yes. Every Erathos connector includes a 14-day free trial. Connect Blip to Azure Synapse and start syncing immediately — no credit card required.