Blip + BigQuery
Blip is a chatbot creation and management platform that offers an effective approach to planning, organizing, and tracking the progress of automated interactions. BigQuery, in turn, is a serverless Big Data solution developed by Google that delivers robust data storage and large-scale analytics capabilities.
With Erathos, you can integrate data from Blip into BigQuery in just a few minutes. Our platform handles the entire data movement process into your analytics environment and lets you join that data with other sources in your Data Warehouse. That way, your time goes toward what truly creates value — extracting actionable insights and making more data-driven decisions.
Which Blip data does Erathos sync with BigQuery?
The integration automatically syncs Blip’s main objects:
Tickets — status, priority, owner, and resolution time
Interactions — messages, replies, and conversation history
Agents — individual performance and support workload
SLAs — compliance, breaches, and metrics by category
CSAT — satisfaction ratings and customer comments
Tags and categories — taxonomy of contact reasons
Why sync Blip with BigQuery?
Blip data shows what your customers need — but it lives separately from product, marketing, and finance data. In BigQuery, you can correlate ticket volume with churn, calculate the true cost of support by segment, and identify which features generate the most support before they turn into critical issues.
How it works
Erathos connects to Blip through the official API and syncs your data incrementally — only new or updated records are processed on each run, keeping pipelines fast and BigQuery costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination dataset. Each run is logged with full observability: execution time, processed rows, errors with context, and instant alerts via Slack or email if anything goes wrong.
No credit card required.
Why do data teams choose Erathos for Blip?
Blip Connector ready to use
Connect Blip to BigQuery in minutes. Tickets, interactions, SLAs, and agent data are automatically synchronized—ready for analysis without manual processing.
Total control over your Blip pipelines
Configure schedule, frequency, and sync type at the table level. Incremental synchronization processes only new or modified records—keeping BigQuery costs low and your analyses always up to date.
End-to-end observability
No more finding out about Blip failures only after the business team complains. Every run is logged with runtime, rows processed, and error context. Automatic alerts via Slack, Discord, or email the moment anything goes off track — with SLAs and satisfaction metrics always up to date.
Why companies move Blip data to BigQuery with Erathos
Centralizing Blip data in BigQuery has never been so simple
Erathos is a data ingestion platform for support and data teams. With the Blip connector, you can automatically centralize tickets, interactions, SLAs, and customer service data in BigQuery—support data always available for analysis and dashboards.
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Simplified data ingestion
1
Select your data source
More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and create a streamlined path forward.
2
Setup your pipeline
Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.
3
Select your data warehouse
Choose between Amazon S3, BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data
FAQ
What is Erathos and how can it help my company?
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Blip to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.
What data from Blip does Erathos sync to BigQuery?
Erathos synchronizes Tickets, Interactions, Agents, SLAs, Tags, and Customer Satisfaction ratings (CSAT) from Blip to BigQuery. Custom ticket fields and service categories are also exported automatically.
How often does Erathos synchronize data from Blip to BigQuery?
You can configure the synchronization frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental synchronization—only new or updated records are processed in each run, keeping the Blip pipeline efficient and BigQuery costs predictable.
What happens if a Blip synchronization fails?
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.
Is there a free trial period for the Blip connector?
Yes. Every Erathos connector includes a 14-day free trial. Connect Blip to BigQuery and start syncing immediately—no credit card required.