Gainsight + PostgreSQL
Gainsight is a customer experience management platform focused on helping companies maximize customer success and improve retention. It offers tools to monitor customer health, analyze data and feedback, and automate engagement workflows. PostgreSQL, in turn, is a highly robust and scalable open-source relational database management system. It supports a wide range of data types and advanced features
With Erathos, you can integrate Gainsight data into PostgreSQL in just a few minutes. Our platform handles the entire data movement process into your analytics environment and lets you blend that data with other sources in your Data Warehouse. That way, your time goes to what really creates value — extracting actionable insights and making more data-driven decisions.
Which Gainsight data does Erathos sync with PostgreSQL?
The integration automatically syncs Gainsight's core objects:
Customer health (Health Score) — current score and score history
NPS — responses, detractors, neutrals, and promoters
Product usage — features used, frequency, and engagement
Churn risk — alerts, signals, and actions taken
Segments — customer classification and segmentation criteria
Interactions — meetings, QBRs, and CS contact history
Why sync Gainsight with PostgreSQL?
Gainsight centralizes the view of customer health, but in a silo. In PostgreSQL, you combine health score, NPS, and product usage with financial and support data — identifying churn signals weeks in advance, calculating the true financial impact of retention, and building predictive models with all available data.
How it works
Erathos connects to Gainsight via the official API and syncs your data incrementally — only new or updated records are processed on each run, keeping pipelines fast and PostgreSQL costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the target dataset. Each run is fully observable: runtime, processed rows, context-rich errors, and instant alerts via Slack or email if something goes wrong.
No credit card required.
Why do data teams choose Erathos for Gainsight?
Ready-to-use Gainsight connector
Connect Gainsight to PostgreSQL and automatically sync customer health, NPS, usage, and churn. Data-driven Customer Success with reliable, observable pipelines.
Full control over your Gainsight pipelines
Configure sync frequency and type by table. Erathos uses intelligent UPSERT in PostgreSQL—ensuring data consistency even during reprocessing.
End-to-end observability
Stop finding out about Gainsight failures only after the business team complains. Every run is logged with run time, processed rows, and error context. Automated alerts via Slack, Discord, or email as soon as something behaves unexpectedly — so your health scores and retention data stay reliable.
Why Companies Move Data from Gainsight to PostgreSQL with Erathos
Centralizing Gainsight data in PostgreSQL has never been easier.
Erathos is a data ingestion platform for Customer Success and data teams. With the Gainsight connector, you can automatically sync customer health, NPS, product usage, and churn data to PostgreSQL—with full observability for every pipeline run and intelligent alerts.
Our Customers
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Simplified data ingestion
1
Select your data source
More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and create a streamlined path forward.
2
Setup your pipeline
Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.
3
Select your data warehouse
Choose between Amazon S3, BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data
FAQ
What is Erathos and how can it help my company?
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Gainsight to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.
What Gainsight data does Erathos sync to PostgreSQL?
Erathos synchronizes customer Health data, NPS, product usage, segments, churn risk, and interactions from Gainsight to PostgreSQL. Engagement scores and metrics are also exported automatically.
How often does Erathos synchronize data from Gainsight to PostgreSQL?
You can configure sync frequency at the table level, from every 5 minutes up to daily. Erathos uses incremental synchronization—only new or updated records are processed in each run, keeping the Gainsight pipeline efficient and PostgreSQL costs predictable.
What happens if a Gainsight sync fails?
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.
Is there a free trial period for the Gainsight connector?
Yes. Every Erathos connector includes a 14-day free trial. Connect Gainsight to PostgreSQL and start syncing immediately—no credit card required.