Track.co + Redshift
Track.co is a customer experience management platform that helps businesses measure and improve customer satisfaction, providing detailed insights to enhance service and boost customer retention. Amazon Redshift, on the other hand, is a cloud data warehouse designed for fast and efficient analysis of large data volumes.
With Erathos, your Track.co data is delivered to Redshift ready for analytical scale within the AWS ecosystem, easily combining with other sources your team already centralizes in your cluster.
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Configure the sync
Pick the tables, the schedule and the update type: batch, cursor-based incremental or CDC.
Choose your destination
Load into BigQuery, Redshift, Databricks, PostgreSQL, ClickHouse, Amazon S3 and more.
What Track.co data does Erathos sync with Redshift?
The integration automatically syncs key Track.co objects:
- Customer Health Score: current score and historical trends
- NPS: responses, detractors, passives, and promoters
- Product Usage: features used, frequency, and engagement metrics
- Churn Risk: alerts, signals, and actions taken
- Segments: customer classification and segmentation criteria
- Interactions: meetings, QBRs, and CS contact history
Why sync Track.co with Redshift?
In Redshift, you can analyze your Track.co data at scale within the AWS ecosystem, merging it with other sources already centralized in your cluster.
How it works
Erathos connects to Track.co via its official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Redshift costs predictable. You choose the sync frequency (ranging from 5 minutes to daily), the objects to sync, and the target dataset. Every run is logged with full observability: execution time, rows processed, contextual errors, and instant alerts via Slack or email if anything goes wrong.
Centralizing Track.co data in Redshift has never been easier
Erathos is a data ingestion platform for Customer Success and data teams. With the Track.co connector, you automatically sync customer health, NPS, product usage, and churn data to Redshift—with full observability into every pipeline run and intelligent alerts.
Data in your data warehouse in minutes
Track.co connector ready to use
Connect Track.co to Redshift and automatically sync customer health, NPS, usage, and churn. Data-driven Customer Success with reliable, observable pipelines.
Learn moreTotal control over your pipelines with Track.co
Set sync frequency and type per table. Incremental synchronization for Redshift — only new records processed in each run, without reprocessing everything from scratch.
Learn moreEnd-to-end observability
Stop finding out about Track.co failures only after the business team complains. Every run is logged with runtime, processed rows, and error context. Automated alerts via Slack, Discord, or email as soon as anything deviates from expected behavior — so health scores and retention data stay trustworthy.
Learn moreBuilding data-driven stories
“Every new source implementation, if I had to do it myself, would take about two or three months. With Erathos, it's done in a few hours. I don't need the skills of a data engineer to generate real value from the company's data.”
“Erathos revolutionized data management at WE. By integrating multiple SaaS tools into a single DW, our technical team now focuses on the core business. We implemented dashboards with insights across every area, enriching our organizational culture and improving our decision-making.”
“We used to have a lot of rework, and now we don't. It's more efficient to work this way. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.”
“If I didn't have this infrastructure, I'd need three or four people to do what Erathos does today. I was able to generate real value from my data with a much leaner setup than I thought I'd need. That's the core of building a data-driven culture: the team only uses data when they can trust it.”
“Erathos brought a practical turnaround at CCM. We were able to integrate financial systems, CRM, and processes with BigQuery in just a few clicks, with no technical team required. That gave us a reliable data warehouse that powers automations, dashboards, and even our customer service bots.”
“The robustness and efficiency of Erathos's connectors — whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul — make the whole process much faster and more reliable. The technical documentation is extremely well put together and intuitive, which makes implementation much easier.”
Other paths for your data
Other destinations for Track.co
Other sources that land in Redshift
CRMs, ERPs, ad platforms and databases, all through the same managed pipeline.
Frequently Asked Questions
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Track.co to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.
Erathos syncs customer Health data, NPS, product usage, segments, churn risk, and interactions from Track.co to Redshift. Scores and engagement metrics are also automatically exported.
You can configure synchronization frequency at the table level, from every 5 minutes up to once daily. Erathos uses incremental synchronization—only new or updated records are processed in each run, keeping the Track.co pipeline efficient and Redshift costs predictable.
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.
Yes. Every Erathos connector includes a 14-day free trial. Connect Track.co to Redshift and start syncing immediately—no credit card required.