SymplaDatabricks

Sympla + Databricks

Sympla is a ticketing and event management solution for in-person and online events.

With Erathos, your Sympla data is delivered directly to Databricks, ready to feed Machine Learning models and advanced analytics pipelines in the very same environment where your team already processes other data sources.

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Trusted by great companies

Ace Startups
Kamino
Convenia
Vakinha
Linus
Rabbot
Auvo
Roqt
Xperiun
Tecnova
WePayments
Brick
CCM
Simplified extraction and ingestion

Move data in a few clicks

1

Connect your source

Authenticate your account and you're done. 100+ ready-made connectors, no code required.

2

Configure the sync

Pick the tables, the schedule and the update type: batch, cursor-based incremental or CDC.

3

Choose your destination

Load into BigQuery, Redshift, Databricks, PostgreSQL, ClickHouse, Amazon S3 and more.

What Sympla data does Erathos sync to Amazon S3?

The integration automatically syncs key Sympla objects:

  • Orders status, value, items, and shipping address
  • Products SKU, price, stock, and description
  • Customers profile, purchase history, and reviews
  • Payments method, status, and amounts
  • Reviews ratings, comments, and replies
  • Returns reason, status, and refunded amount

Why sync Sympla with Databricks?

In Databricks, your Sympla data is ready for Machine Learning models, advanced analytics, and ad hoc queries, right in the same environment where your team already builds data pipelines.

How it works

Erathos connects to Sympla via the official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Databricks costs predictable. You choose the sync frequency (ranging from 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, error context, and instant alerts via Slack or email if anything goes wrong.

Why companies move data from Sympla to Databricks with Erathos

Centralizing Sympla data in Databricks has never been easier

Erathos is a data ingestion platform built for operations and data teams. With the Sympla connector, you automatically centralize operational data and metrics in Databricks — always up to date, with full observability into every run and zero maintenance.

Why do data teams choose Erathos for Sympla?

Sympla data in Databricks in minutes

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Building data-driven stories

Every new source implementation, if I had to do it myself, would take about two or three months. With Erathos, it's done in a few hours. I don't need the skills of a data engineer to generate real value from the company's data.

Bruno Rosso
Bruno RossoData Analyst, Brick Software

Erathos revolutionized data management at WE. By integrating multiple SaaS tools into a single DW, our technical team now focuses on the core business. We implemented dashboards with insights across every area, enriching our organizational culture and improving our decision-making.

Matheus Nunes
Matheus NunesCTO & co-founder, WePayments

We used to have a lot of rework, and now we don't. It's more efficient to work this way. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.

Carlos Schwabe
Carlos SchwabeCo-Founder & CDO, Brick

If I didn't have this infrastructure, I'd need three or four people to do what Erathos does today. I was able to generate real value from my data with a much leaner setup than I thought I'd need. That's the core of building a data-driven culture: the team only uses data when they can trust it.

Thiago Paz
Thiago PazCFO, Brick

Erathos brought a practical turnaround at CCM. We were able to integrate financial systems, CRM, and processes with BigQuery in just a few clicks, with no technical team required. That gave us a reliable data warehouse that powers automations, dashboards, and even our customer service bots.

Gustavo Loforte
Gustavo LoforteTechnology Manager, CCM Group

The robustness and efficiency of Erathos's connectors — whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul — make the whole process much faster and more reliable. The technical documentation is extremely well put together and intuitive, which makes implementation much easier.

Sayuri Valente
Sayuri ValenteProject Manager, Xperiun
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FAQ

Frequently Asked Questions

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Sympla to their data warehouse — with full observability into every run, zero maintenance, and none of the black-box behavior of traditional market tools.

Erathos connects Sympla to your Data Warehouse, syncing orders, products, customers, inventory, reviews, and sales performance data incrementally and automatically.

You can configure sync frequency at the table level, from every 5 minutes to once a day. Erathos uses incremental sync—only new or updated records are processed on each run, keeping the Sympla pipeline efficient and Databricks costs predictable.

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

Yes. Every Erathos connector includes a 14-day free trial. Connect Sympla to Databricks and start syncing right away — no credit card required.

Data ingestion with control, observability and scale