Soon
CustomerX + Snowflake
CustomerX is a Customer Success platform that helps companies manage customer relationships, optimizing processes like onboarding, retention, and revenue expansion through automations, health scores, and integrations with multiple tools. Snowflake is a cloud-native data platform for data storage, integration, and analytics, offering scalability, flexibility, and cost efficiency.
With Erathos, your CustomerX data arrives in Snowflake ready for secure sharing across teams, zero data duplication, and without competing for compute resources with other workloads.
What CustomerX data does Erathos sync to Snowflake?
The integration automatically syncs key CustomerX objects:
Customer Health (Health Score) current score and historical changes
NPS responses, detractors, passives, and promoters
Product Usage features used, frequency, and engagement
Churn Risks alerts, signals, and mitigation actions
Segments customer classification and segmentation criteria
Interactions meetings, QBRs, and CS touchpoint history
Why sync CustomerX to Snowflake?
In Snowflake, you can combine CustomerX data with other sources using elastic compute, preventing resource contention among different teams querying the same data simultaneously.
How it works
Erathos connects to CustomerX via official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Snowflake costs predictable. You choose the sync frequency (from 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: runtime, rows processed, error context, and instant alerts via Slack or email if anything goes wrong.
No credit card required.
Why do data teams choose Erathos for Customer X?
Customer X connector ready to use
Connect Customer X to Snowflake and automatically sync customer health, NPS, product usage, and churn. Data-driven Customer Success powered by reliable, observable pipelines.
Total control over your Customer X pipelines
Configure schedule, frequency, and sync type by table. Incremental synchronization in Snowflake processes only new or changed records—predictable performance and costs under control.
End-to-end observability
Stop finding out that Customer X is failing only when the business team complains. Every run is logged with execution time, rows processed, and error context. Automatic alerts via Slack, Discord, or email the moment anything goes off track — so health scores and retention data stay reliable.
Why companies move data from Customer X to Snowflake with Erathos
Centralizing Customer X’s data in Snowflake has never been easier
Erathos is a data ingestion platform for Customer Success and data teams. With the Customer X connector, you automatically sync customer health, NPS, product usage, and churn data to Snowflake—with full observability into every run and smart alerts.
Our Customers
1
Bruno Rosso
Data Analyst
Every new source implementation, if I had to do it alone, would take me about two or three months. With Erathos, it's done in a few hours. I don't need a data engineer's skillset to deliver real value with company data.
10
Luis Ribas
CTO
I can describe my experience with Erathos as seamless; we had no major issues migrating from our old data pipeline platform. Their support is always impeccable, both in answering questions and resolving issues. I highly recommend them, without a doubt.
11
Sayuri Valente
Project Manager
The robustness and efficiency of Erathos's connectors—whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul—make the entire pipeline much faster and more reliable. The technical documentation is extremely well-crafted and intuitive, which greatly legacy simplifies implementation.
2
Kauê Raizer
Co-founder
Centralizing our data with Erathos gave us a roadmap to structure the company: today, we can view NPS and churn in a consolidated way and use that to drive decisions. If I were to give advice to another founder, it would be: centralize your data from day one.
3
Matheus Nunes
CTO & Co-founder
Erathos revolutionized data management at WE. By integrating multiple SaaS platforms into a single DW, our engineering team can now focus on the core business. We implemented dashboards providing insights across all departments, enriching our data culture and streamlining decision-making.
4
Fernando R.
Head of Data
Erathos brought an incredible boost in productivity. With no worries about data ingestion, the team focused on strategy rather than pipeline maintenance. Implementing a new connector takes minutes, and the reliability is outstanding. It was one of the best decisions we've made.
5
Carlos Schwabe
Co-Founder & CDO
We used to have a lot of rework, but not anymore. Working this way is much more efficient. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.
6
Fernando Costa
CTO & Co-founder
It was impossible to run our operations on spreadsheets. Erathos was a perfect fit: they became the data engineer I didn't have. We managed to reduce analysis time, establish weekly data rituals, and, most importantly, trust the data we use.
7
Thiago Paz
CFO
If I didn't have this infrastructure, I would need three or four people to do what Erathos does today. I was able to drive real value from my data with a much leaner team than I ever imagined needing.
8
Felipe Corrêa
CTO & Co-founder
Erathos is essential for anyone looking for a quick go-live when centralizing data from multiple sources. We successfully integrated 6 different data sources in a single day, something that would have taken weeks without Erathos.
1
Bruno Rosso
Data Analyst
Every new source implementation, if I had to do it alone, would take me about two or three months. With Erathos, it's done in a few hours. I don't need a data engineer's skillset to deliver real value with company data.
10
Luis Ribas
CTO
I can describe my experience with Erathos as seamless; we had no major issues migrating from our old data pipeline platform. Their support is always impeccable, both in answering questions and resolving issues. I highly recommend them, without a doubt.
11
Sayuri Valente
Project Manager
The robustness and efficiency of Erathos's connectors—whether for Meta, Google, RD Station, or ERPs like Bling and Conta Azul—make the entire pipeline much faster and more reliable. The technical documentation is extremely well-crafted and intuitive, which greatly legacy simplifies implementation.
2
Kauê Raizer
Co-founder
Centralizing our data with Erathos gave us a roadmap to structure the company: today, we can view NPS and churn in a consolidated way and use that to drive decisions. If I were to give advice to another founder, it would be: centralize your data from day one.
3
Matheus Nunes
CTO & Co-founder
Erathos revolutionized data management at WE. By integrating multiple SaaS platforms into a single DW, our engineering team can now focus on the core business. We implemented dashboards providing insights across all departments, enriching our data culture and streamlining decision-making.
4
Fernando R.
Head of Data
Erathos brought an incredible boost in productivity. With no worries about data ingestion, the team focused on strategy rather than pipeline maintenance. Implementing a new connector takes minutes, and the reliability is outstanding. It was one of the best decisions we've made.
5
Carlos Schwabe
Co-Founder & CDO
We used to have a lot of rework, but not anymore. Working this way is much more efficient. If it's not your core business, hire Erathos. Spend your time modeling your own domain, not someone else's.
6
Fernando Costa
CTO & Co-founder
It was impossible to run our operations on spreadsheets. Erathos was a perfect fit: they became the data engineer I didn't have. We managed to reduce analysis time, establish weekly data rituals, and, most importantly, trust the data we use.
7
Thiago Paz
CFO
If I didn't have this infrastructure, I would need three or four people to do what Erathos does today. I was able to drive real value from my data with a much leaner team than I ever imagined needing.
8
Felipe Corrêa
CTO & Co-founder
Erathos is essential for anyone looking for a quick go-live when centralizing data from multiple sources. We successfully integrated 6 different data sources in a single day, something that would have taken weeks without Erathos.
Trusted by data-driven companies
Simplified data ingestion
1
Select your data source
More than 80 plug-and-play connectors to consolidate data from multiple sources, eliminate time-consuming manual processes, and create a streamlined path forward.
2
Setup your pipeline
Manage your pipeline seemlessly. Select a sync hour, frequency and type at a table/endpoint level.
3
Select your data warehouse
Choose between Amazon S3, BigQuery, Databricks, Redshift and PosgreSQL to centrlize your data
FAQ
What is Erathos and how can it help my company?
Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Customer X to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.
What Customer X data does Erathos sync to Snowflake?
Erathos syncs customer Health data, NPS, product usage, segments, churn risks, and Customer Experience interactions to Snowflake. Engagement scores and metrics are also automatically exported.
How often does Erathos synchronize data from Customer X to Snowflake?
You can configure synchronization frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental sync—only new or updated records are processed in each run, keeping Customer X’s pipeline efficient and Snowflake costs predictable.
What happens if a Customer X synchronization fails?
Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.
Is there a free trial period for the Customer X connector?
Yes. Every Erathos connector includes a 14-day free trial. Connect Customer X to Snowflake and start syncing immediately—no credit card required.