# Teamwork Desk + BigQuery

> Integrate Teamwork Desk tasks, sprints, and projects into BigQuery with Erathos. Centralized, up-to-date productivity data, ready for analysis.

Source: https://www.erathos.com/en/pipelines/teamwork-desk-bigquery
Em português: https://www.erathos.com/pipelines/teamwork-desk-bigquery

Teamwork Desk is a helpdesk and customer support platform built by Teamwork. BigQuery, in turn, is a serverless big data solution developed by Google that provides robust large-scale data storage and analytics capabilities.

With Erathos, you can integrate Teamwork Desk data into BigQuery in just a few minutes. Our platform handles the entire data movement process into your analytics environment and lets you join this data with other sources in your Data Warehouse. That way, your time goes to what actually drives value — uncovering actionable insights and making more data-driven decisions.

### Which Teamwork Desk data does Erathos sync with BigQuery?

The integration automatically syncs the main Teamwork Desk objects:

- **Projects** — status, assignees, dates, and settings
- **Tasks and subtasks** — priority, status, estimates, and assignees
- **Sprints** — dates, velocity, and planning data
- **Members** — users, roles, and workload
- **Comments** — discussion and decision history
- **Custom fields** — team-defined properties and tags

### Why sync Teamwork Desk with BigQuery?

The Teamwork Desk reports show project progress, but not business impact. In BigQuery, you can combine productivity data with product, revenue, and customer satisfaction metrics — calculating delivery lead time, identifying systemic bottlenecks, and correlating execution speed with business outcomes.

### How it works

Erathos connects to Teamwork Desk via the official API and syncs your data incrementally — only new or updated records are processed on each run, keeping pipelines fast and BigQuery costs predictable. You choose the sync frequency (from every 5 minutes to daily), which objects to sync, and the destination dataset. Each run is logged with full observability: runtime, rows processed, errors with context, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### Teamwork Desk connector ready to use

Connect Teamwork Desk to BigQuery and automatically export tasks, projects, sprints, and members. Centralized productivity data for analysis—no CSVs and no scripts.

### Total control over your Teamwork Desk pipelines

Configure schedule, frequency, and sync type at the table level. Incremental synchronization processes only new or modified records—keeping BigQuery costs low and your analyses always up to date.

### End-to-end observability

Stop finding out about Teamwork Desk failures only after the business team complains. Every run is logged with runtime, processed rows, and error context. Get automatic alerts via Slack, Discord, or email as soon as anything goes off track — so your productivity data is always fresh for sprint reporting.

## Centralizing Teamwork Desk data in BigQuery has never been easier

Erathos is a data ingestion platform for operations and data teams. With the Teamwork Desk connector, you can automatically export tasks, projects, sprints, and productivity data to BigQuery—centralized productivity data that is ready for analysis.

## FAQ

### What is Erathos and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Teamwork Desk to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.

### What Teamwork Desk data does Erathos synchronize to BigQuery?

Erathos syncs Projects, Tasks, Subtasks, Members, Sprints, Statuses, and Comments from Teamwork Desk to BigQuery. Custom fields, tags, and task dependencies created by the team are also exported.

### How often does Erathos synchronize data from Teamwork Desk to BigQuery?

You can configure the synchronization frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental synchronization—only new or updated records are processed on each run, keeping the Teamwork Desk pipeline efficient and BigQuery costs predictable.

### What happens if a Teamwork Desk sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Teamwork Desk connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Teamwork Desk to BigQuery and start syncing immediately—no credit card required.
