# Teamwork Desk + Azure Synapse

> Integrate Teamwork Desk tasks, sprints, and projects into Azure Synapse with Erathos. Centralized, up-to-date productivity data ready for analysis.

Source: https://www.erathos.com/en/pipelines/teamwork-desk-azure-synapse
Em português: https://www.erathos.com/pipelines/teamwork-desk-azure-synapse

Teamwork Desk is a helpdesk and customer support platform developed by Teamwork. On the other hand, Azure Synapse is a serverless Big Data solution developed by Google that provides robust capabilities for large-scale data storage and analytics.

With Erathos, you can integrate data from Teamwork Desk into Azure Synapse in just a few minutes. Our platform handles the entire data movement process to your analytical environment, allowing you to cross-reference data with other sources in your Data Warehouse. This way, your time is focused on what actually drives value — extracting valuable insights and making more data-driven decisions.

### What Teamwork Desk data does Erathos sync with Azure Synapse?

The integration automatically syncs the main Teamwork Desk objects:

- **Projects** — status, assignees, dates, and settings
- **Tasks and subtasks** — priority, status, estimates, and assignees
- **Sprints** — dates, velocity, and planning data
- **Members** — users, roles, and workload
- **Comments** — discussion history and decisions
- **Custom fields** — properties and tags customized by the team

### Why sync Teamwork Desk with Azure Synapse?

In Azure Synapse, you integrate Teamwork Desk data into the Microsoft ecosystem: Power BI for executive dashboards, Azure Data Factory for orchestration, and distributed analytics at enterprise scale.

### How it works

Erathos connects to Teamwork Desk via official API and syncs your data incrementally — only new or updated records are processed in each run, keeping pipelines fast and Azure Synapse costs predictable. You choose the sync frequency (from 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: runtime, processed rows, errors with context, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### Teamwork Desk connector ready to use

Connect Teamwork Desk to Azure Synapse and automatically export tasks, projects, sprints, and members. Centralize your productivity data for analytics — no CSVs, no scripts.

### Full control over your Teamwork Desk pipelines

Configure sync frequency and type per table. Data arrives in Azure Synapse integrated with the Microsoft ecosystem, Power BI, Azure Data Factory, and ML pipelines ready for use.

### End-to-end observability

Stop finding out about Teamwork Desk failures only after the business team complains. Every run is logged with runtime, processed rows, and error context. Get automatic alerts via Slack, Discord, or email as soon as anything goes off track — so your productivity data is always fresh for sprint reporting.

## Centralizing Teamwork Desk data into Azure Synapse has never been easier

Erathos is a data ingestion platform built for data and operations teams. With the Teamwork Desk connector, you can automatically export tasks, projects, sprints, and productivity metrics to Azure Synapse — keeping your productivity data centralized and ready for analysis.

## FAQ

### What is Erathos and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Teamwork Desk to their data warehouse — with complete observability for every run, zero maintenance, and none of the opacity of traditional tools on the market.

### What Teamwork Desk data does Erathos sync to Azure Synapse?

Erathos syncs Projects, Tasks, Subtasks, Members, Sprints, Statuses, and Comments from Teamwork Desk to Azure Synapse. Custom fields, tags, and task dependencies created by the team are also exported.

### How often does Erathos sync data from Teamwork Desk to Azure Synapse?

You can configure the sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental syncs — only new or updated records are processed in each run, keeping the Teamwork Desk pipeline efficient and Azure Synapse costs predictable.

### What happens if a Teamwork Desk sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial for the Teamwork Desk connector?

Yes. Every Erathos connector comes with a 14-day free trial. Connect Teamwork Desk to Azure Synapse and start syncing immediately — no credit card required.