# Sympla + Redshift

> Integrate data into Redshift with Erathos. Sync data from Sympla with Erathos, an incremental, no-code pipeline with full observability.

Source: https://www.erathos.com/en/pipelines/sympla-redshift
Em português: https://www.erathos.com/pipelines/sympla-redshift

Sympla is a solution for managing and selling tickets for in-person and online events.

With Erathos, you can integrate Sympla data into Redshift in just a few minutes. Our platform handles the entire data movement process into your data warehouse on AWS and makes it possible to combine this data with other sources. That way, your time goes to what really drives value — uncovering insights and making data-driven decisions.

### What Sympla data does Erathos sync with Redshift?

The integration automatically syncs Sympla’s main objects:

- **Orders** — status, amount, items, and shipping address
- **Products** — SKU, price, inventory, and description
- **Customers** — account details, purchase history, and reviews
- **Payments** — method, status, and amounts
- **Reviews** — ratings, comments, and replies
- **Returns** — reason, status, and refunded amount

### Why sync Sympla with Redshift?

In Redshift, you connect this data to the AWS ecosystem — QuickSight for dashboards, SageMaker for ML, and S3 as staging. Columnar storage optimized for analytical queries at petabyte scale with predictable billing. Ideal for teams already running on AWS.

### How it works

Erathos connects to Sympla via the official API and syncs your data incrementally — only new or updated records are processed in each run. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination in Redshift. The sync uses incremental processing that handles only new or updated records — keeping Redshift costs predictable. You choose the sync frequency, the objects to sync, and the target schema. Each run is logged with full observability: runtime, rows processed, and alerts via Slack or email.

## Sympla data in Redshift in minutes

### Sympla connector ready to use

Connect Sympla to Redshift and automatically export data. Centralize marketplace data for analysis—no spreadsheets, no scripts.

### Full control over your Sympla pipelines

Set the schedule, frequency, and sync type at the table level. Set the frequency and sync type per table. Incremental sync for Redshift — only new records are processed in each run, without reprocessing everything from scratch and with predictable AWS costs.

### End-to-end observability

Stop finding out about Sympla failures only when the business team complains. Every run is logged with runtime, processed rows, and error context. Get automated alerts via Slack, Discord, or email as soon as something goes off track — so your data stays fresh for analysis.

## Bringing Sympla data into Redshift has never been easier

Erathos is a data ingestion platform built for operations and data teams. With the Sympla connector, you automatically centralize operational data and metrics in Redshift — always up to date, with full observability into every run and zero maintenance.

## FAQ

### What is Erathos, and how can it help my business?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Sympla to their data warehouse — with full observability into every run, zero maintenance, and none of the black-box behavior of traditional market tools.

### What Sympla data does Erathos sync to Redshift?

Erathos connects Sympla to your Data Warehouse, syncing orders, products, customers, inventory, reviews, and sales performance data incrementally and automatically.

### How often does Erathos sync data from Sympla to Redshift?

You can configure sync frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental sync—only new or updated records are processed in each run, keeping Sympla’s pipeline efficient and Redshift costs predictable.

### What happens if a Sympla sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Sympla connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Sympla to Redshift and start syncing right away — no credit card required.