# Sympla + PostgreSQL

> Centralize your data in PostgreSQL with Erathos. Sync Sympla data with Erathos, an incremental, no-code pipeline with full observability.

Source: https://www.erathos.com/en/pipelines/sympla-postgresql
Em português: https://www.erathos.com/pipelines/sympla-postgresql

Sympla is a ticketing and event management solution for in-person and online events.

With Erathos, you can integrate data from Sympla into PostgreSQL in just a few minutes. Our platform handles the entire data movement process into your open-source relational database and makes it possible to combine that data with other sources. That way, your time is spent on what really drives value — turning data into insights and making data-driven decisions.

### Which Sympla data does Erathos sync with PostgreSQL?

The integration automatically syncs the main Sympla objects:

- **Orders** — status, amount, items, and shipping address
- **Products** — SKU, price, inventory, and description
- **Customers** — profile, purchase history, and reviews
- **Payments** — method, status, and amounts
- **Reviews** — ratings, comments, and responses
- **Returns** — reason, status, and refund amount

### Why sync Sympla with PostgreSQL?

In PostgreSQL, you keep full control over infrastructure without cloud lock-in. Data stays accessible to any SQL-speaking tool — dashboards, applications, notebooks. Ideal for teams that want flexibility and operational data available directly in the app database.

### How it works

Erathos connects to Sympla via the official API and syncs your data incrementally — only new or updated records are processed in each run. You choose the sync frequency (from every 5 minutes to daily), which objects to sync, and the destination schema in PostgreSQL. The sync uses intelligent UPSERTs to ensure data consistency even during reprocessing. Each run is logged with full observability: execution time, processed rows, and alerts via Slack or email.

## Sympla data in PostgreSQL in minutes

### Sympla connector ready to use

Connect Sympla to PostgreSQL and automatically export data. Centralize marketplace data for analysis—without spreadsheets or scripts.

### Full control over your Sympla pipelines

Set sync timing, frequency, and type at the table level. Configure sync frequency and type per table. Erathos uses intelligent UPSERT in PostgreSQL—ensuring data consistency even during reprocessing and preventing duplicates.

### End-to-end observability

Stop finding out about Sympla failures only when the business team complains. Every run is logged with runtime, processed rows, and error context. Get automated alerts via Slack, Discord, or email as soon as something goes off track — so your data stays fresh for analysis.

## Centralizing Sympla data in PostgreSQL has never been easier

Erathos is a data ingestion platform built for operations and data teams. With the Sympla connector, you automatically centralize operational data and metrics in PostgreSQL — always up to date, with full observability into every run and zero maintenance.

## FAQ

### What is Erathos, and how can it help my business?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Sympla to their data warehouse — with full observability into every run, zero maintenance, and none of the black-box behavior of traditional market tools.

### Which Sympla data does Erathos sync to PostgreSQL?

Erathos connects Sympla to your Data Warehouse, syncing orders, products, customers, inventory, reviews, and sales performance data incrementally and automatically.

### How often does Erathos sync data from Sympla to PostgreSQL?

You can configure the sync frequency from every 5 minutes up to once a day, at the table level. Erathos uses incremental sync—only new or updated records are processed on each run, keeping the Sympla pipeline efficient and PostgreSQL costs predictable.

### What happens if a Sympla sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Sympla connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Sympla to PostgreSQL and start syncing right away — no credit card required.