# Sympla + Databricks

> Move data to Databricks with Erathos. Sync Sympla data with Erathos — an incremental, no-code pipeline with full observability.

Source: https://www.erathos.com/en/pipelines/sympla-databricks
Em português: https://www.erathos.com/pipelines/sympla-databricks

Sympla is a ticketing and event management solution for in-person and online events.

With Erathos, your Sympla data is delivered directly to Databricks, ready to feed Machine Learning models and advanced analytics pipelines in the very same environment where your team already processes other data sources.

### What Sympla data does Erathos sync to Amazon S3?

The integration automatically syncs key Sympla objects:

- **Orders** status, value, items, and shipping address
- **Products** SKU, price, stock, and description
- **Customers** profile, purchase history, and reviews
- **Payments** method, status, and amounts
- **Reviews** ratings, comments, and replies
- **Returns** reason, status, and refunded amount

### Why sync Sympla with Databricks?

In Databricks, your Sympla data is ready for Machine Learning models, advanced analytics, and ad hoc queries, right in the same environment where your team already builds data pipelines.

### How it works

Erathos connects to Sympla via the official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Databricks costs predictable. You choose the sync frequency (ranging from 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, error context, and instant alerts via Slack or email if anything goes wrong.

## Sympla data in Databricks in minutes

### Sympla connector ready to use

Connect Sympla to Databricks and automatically export data. Centralize marketplace data for analysis — no spreadsheets, no scripts.

### Full control over your Sympla pipelines

Configure schedule, frequency, and sync type at the table level. Configure frequency, sync type, and partitioning per table. Data lands in Databricks in Delta Lake—ready for ML, analytics, and ad hoc queries with predictable cost.

### End-to-end observability

Stop finding out about Sympla failures only when the business team complains. Every run is logged with runtime, processed rows, and error context. Get automated alerts via Slack, Discord, or email as soon as something goes off track — so your data stays fresh for analysis.

## Centralizing Sympla data in Databricks has never been easier

Erathos is a data ingestion platform built for operations and data teams. With the Sympla connector, you automatically centralize operational data and metrics in Databricks — always up to date, with full observability into every run and zero maintenance.

## FAQ

### What is Erathos, and how can it help my business?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Sympla to their data warehouse — with full observability into every run, zero maintenance, and none of the black-box behavior of traditional market tools.

### What Sympla data does Erathos sync to Databricks?

Erathos connects Sympla to your Data Warehouse, syncing orders, products, customers, inventory, reviews, and sales performance data incrementally and automatically.

### How often does Erathos sync data from Sympla to Databricks?

You can configure sync frequency at the table level, from every 5 minutes to once a day. Erathos uses incremental sync—only new or updated records are processed on each run, keeping the Sympla pipeline efficient and Databricks costs predictable.

### What happens if a Sympla sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Sympla connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Sympla to Databricks and start syncing right away — no credit card required.
