# Sympla + ClickHouse

> Integrate data into ClickHouse with Erathos. Sync your Sympla data with Erathos using no-code, incremental pipelines with full observability.

Source: https://www.erathos.com/en/pipelines/sympla-clickhouse
Em português: https://www.erathos.com/pipelines/sympla-clickhouse

Sympla is a platform for managing and selling tickets for both in-person and online events.

With Erathos, you can integrate Sympla data into ClickHouse in just a few minutes. Our platform handles the entire data pipeline to your serverless data warehouse, allowing you to blend this data with other sources. This frees up your time to focus on what actually drives value — extracting insights and making data-driven decisions.

### What Sympla data does Erathos sync with ClickHouse?

The integration automatically syncs key Sympla objects:

- **Orders** — status, value, items, and shipping address
- **Products** — SKU, price, inventory, and description
- **Customers** — profile details, purchase history, and reviews
- **Payments** — method, status, and amounts
- **Reviews** — ratings, comments, and replies
- **Returns** — reason, status, and refunded amount

### Why sync Sympla with ClickHouse?

In ClickHouse, you can run OLAP queries on your Sympla data in milliseconds, making it ideal for high-concurrency dashboards and high-volume time-series analysis.

### How it works

Erathos connects to Sympla via its official API and syncs your data incrementally — processing only new or updated records on each run. You choose the sync frequency (ranging from 5 minutes to daily), the objects to sync, and the destination in ClickHouse. The sync uses incremental loading to process only new or updated records, keeping your ClickHouse costs predictable. You choose the sync frequency, the objects to sync, and the target dataset. Every run is logged with full observability: execution time, rows processed, and alerts via Slack or email.

## Sympla data in ClickHouse in minutes

### Sympla connector ready to use

Connect Sympla to ClickHouse and automate your data pipelines. Centralize marketplace data for analysis — no spreadsheets, no custom scripts required.

### Full control over your Sympla pipelines

Configure frequency and sync mode on a per-table basis. Data lands in ClickHouse optimized for OLAP queries, delivering millisecond-level analytics even across millions of rows.

### End-to-end observability

Stop finding out about Sympla pipeline failures only when the business team complains. Every run is logged with execution time, rows processed, and error context. Get automatic alerts via Slack, Discord, or email the moment something goes wrong — keeping your data fresh for analysis.

## Centralizing Sympla data in ClickHouse has never been easier

Erathos is a data ingestion platform built for data and operations teams. With the Sympla connector, you can automatically centralize your operational data and metrics in ClickHouse — keeping your data always up-to-date with full observability into every pipeline execution and zero maintenance.

## FAQ

### What is Erathos and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Sympla to their data warehouse — with complete observability for every run, zero maintenance, and without the opacity of traditional market tools.

### What Sympla data does Erathos sync to ClickHouse?

Erathos connects Sympla to your Data Warehouse, syncing orders, products, customers, inventory, reviews, and sales performance data incrementally and automatically.

### How often does Erathos sync data from Sympla to ClickHouse?

You can configure the sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental syncs — only new or updated records are processed in each run, keeping the Sympla pipeline efficient and ClickHouse costs predictable.

### What happens if a Sympla sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Sympla connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Sympla to ClickHouse and start syncing immediately — no credit card required.