# Sympla + BigQuery

> Integrate data into BigQuery with Erathos. Sync Sympla data with Erathos — an incremental, no-code pipeline with full observability.

Source: https://www.erathos.com/en/pipelines/sympla-bigquery
Em português: https://www.erathos.com/pipelines/sympla-bigquery

Sympla is a solution for managing and selling tickets for in-person and online events.

With Erathos, you can integrate Sympla data into BigQuery in just a few minutes. Our platform handles the entire data movement process to your serverless data warehouse and makes it possible to join that data with other sources. That way, your time is spent on what really creates value — extracting insights and making data-driven decisions.

### Which Sympla data does Erathos sync with BigQuery?

The integration automatically syncs Sympla’s main objects:

- **Orders** — status, amount, items, and shipping address
- **Products** — SKU, price, inventory, and description
- **Customers** — profile data, purchase history, and reviews
- **Payments** — method, status, and amounts
- **Reviews** — ratings, comments, and responses
- **Returns** — reason, status, and refunded amount

### Why sync Sympla with BigQuery?

In BigQuery, you can connect this data with product, revenue, and customer satisfaction metrics — blending sources with standard SQL and per-query billing. Native integration with Looker Studio, Vertex AI, and BQML enables advanced analytics without extra infrastructure.

### How it works

Erathos connects to Sympla through the official API and syncs your data incrementally — only new or updated records are processed in each run. You choose the sync frequency (from 5 minutes to daily), the objects to sync, and the BigQuery destination. The sync uses incremental processing that handles only new or updated records — keeping BigQuery costs predictable. You choose the sync frequency, the objects to sync, and the target dataset. Each run is fully observable: runtime, rows processed, and alerts via Slack or email.

## Sympla data in BigQuery in minutes

### Sympla connector ready to use

Connect Sympla to BigQuery and automatically export your data. Centralize marketplace data for analysis — no spreadsheets, no scripts.

### Full control over your Sympla pipelines

Configure sync schedule, frequency, and sync type at the table level. Configure sync schedule, frequency, and sync type at the table level. Incremental sync processes only new or changed records, keeping BigQuery costs low and your analytics always up to date.

### End-to-end observability

Stop finding out about Sympla failures only when the business team starts complaining. Every run is logged with runtime, processed rows, and error context. Automatic alerts via Slack, Discord, or email the moment something goes off script — so your analytics always stay fresh.

## Centralizing Sympla data in BigQuery has never been easier

Erathos is a data ingestion platform built for operations and data teams. With the Sympla connector, you can automatically centralize operational data and metrics in BigQuery — always up-to-date data, full observability into every run, and zero maintenance.

## FAQ

### What is Erathos, and how can it help my business?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Sympla to their data warehouse — with full visibility into every run, zero maintenance, and none of the black-box behavior of traditional market tools.

### What Sympla data does Erathos sync to BigQuery?

Erathos connects Sympla to your Data Warehouse, syncing orders, products, customers, inventory, reviews, and sales performance data incrementally and automatically.

### How often does Erathos sync data from Sympla to BigQuery?

You can configure sync frequency from every 5 minutes up to once a day, at the table level. Erathos uses incremental sync — only new or updated records are processed in each run, keeping the Sympla pipeline efficient and BigQuery costs predictable.

### What happens if a Sympla sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Sympla connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Sympla to BigQuery and start syncing right away — no credit card required.