# Sympla + Amazon S3

> Store data as Parquet on S3 Iceberg with Erathos. Sync Sympla data with Erathos — an incremental, no-code pipeline with observability t

Source: https://www.erathos.com/en/pipelines/sympla-amazon-s3
Em português: https://www.erathos.com/pipelines/sympla-amazon-s3

Sympla is a ticketing and event management solution for in-person and online events.

With Erathos, your Sympla data is delivered to Amazon S3 in organized, query-ready files, without your team having to write a single line of ETL code. This paves the way for querying via Athena or Spark and archiving your complete history without the costs of a traditional data warehouse.

### What Sympla data does Erathos sync to Amazon S3?

The integration automatically syncs key Sympla objects:

- **Orders** status, value, items, and shipping address
- **Products** SKU, price, stock, and description
- **Customers** registration, purchase history, and reviews
- **Payments** method, status, and amounts
- **Reviews** ratings, comments, and replies
- **Returns** reason, status, and refunded amount

### Why sync Sympla with Amazon S3?

In Amazon S3, your Sympla data is available in open formats, ready to be queried via Athena, Spark, or any analytics engine, without lock-in to a specific data warehouse.

### How it works

Erathos connects to Sympla via official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Amazon S3 costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, contextual error logs, and instant alerts via Slack or email if anything goes wrong.

## Sympla data in Amazon S3 in minutes

### Sympla connector ready to use

Connect Sympla to Amazon S3 and automatically export data. Centralize marketplace data for analysis — no spreadsheets, no scripts.

### Full control over your Sympla pipelines

Configure the schedule, frequency, and sync type at the table level. Configure partitioning, file format, and write frequency at the table level. The Iceberg format ensures ACID compliance and schema evolution — without full bucket rewrites.

### End-to-end observability

Stop finding out about Sympla failures only when the business team complains. Every run is logged with runtime, processed rows, and error context. Get automated alerts via Slack, Discord, or email as soon as something goes off track — so your data stays fresh for analysis.

## Centralizing data from Sympla in Amazon S3 has never been easier

Erathos is a data ingestion platform built for operations and data teams. With the Sympla connector, you automatically centralize operational data and metrics in Amazon S3 — always up-to-date data, full observability for every run, and zero maintenance.

## FAQ

### What is Erathos, and how can it help my business?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Sympla to their data warehouse — with full observability into every run, zero maintenance, and none of the black-box behavior of traditional market tools.

### What Sympla data does Erathos sync to Amazon S3?

Erathos connects Sympla to your Data Warehouse, syncing orders, products, customers, inventory, reviews, and sales performance data incrementally and automatically.

### How often does Erathos sync data from Sympla to Amazon S3?

You can configure sync frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental sync — only new or updated records are processed on each run, keeping the Sympla pipeline efficient and Amazon S3 costs predictable.

### What happens if a Sympla sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Sympla connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Sympla to Amazon S3 and start syncing right away — no credit card required.