# RD Station Conversas + Azure Synapse

> Integrate conversation, contact, and ticket data from RD Station Conversas into Azure Synapse with Erathos. Start for free.

Source: https://www.erathos.com/en/pipelines/rd-station-conversas-azure-synapse
Em português: https://www.erathos.com/pipelines/rd-station-conversas-azure-synapse

RD Station Conversas is the omnichannel customer service tool from RD Station, centralizing WhatsApp and other conversation channels into a single inbox integrated with the CRM.

With Erathos, RD Station Conversas data lands in Azure Synapse ready for orchestration in larger pipelines within Azure Data Factory and for corporate dashboards in Power BI, with zero manual integration effort.

### What RD Station Conversas data does Erathos sync with Azure Synapse?

The integration automatically syncs the main RD Station Conversas objects:

- **Conversations** message history by channel
- **Contacts** registration details and history for each contact
- **Tickets** status and assignee for each service interaction
- **Queues** configured customer service queue structure
- **Ticket statuses** status of each conversation throughout the workflow

### Why sync RD Station Conversas with Azure Synapse?

In Azure Synapse, you integrate RD Station Conversas data into the Microsoft ecosystem: Power BI for executive dashboards, Azure Data Factory for orchestration, and distributed analytics at enterprise scale.

### How it works

Erathos connects to RD Station Conversas via the official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Azure Synapse costs predictable. You choose the sync frequency (from 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, errors with context, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### Out-of-the-box RD Station Conversas connector

Connect RD Station Conversas to Azure Synapse and export conversations, contacts, and support tickets automatically. No middleman spreadsheets, no scripts.

### Complete control over your RD Station Conversas pipelines

Configure the schedule, frequency, and sync mode at the table level. Incremental syncs process only new or updated records, keeping your Azure Synapse costs predictable and your data always up to date.

### End-to-end observability

Stop finding out about RD Station Conversas failures only when the business team complains. Every execution is logged with run time, rows processed, and error context. Get automatic alerts via Slack, Discord, or email the moment something goes wrong.

## Centralizing RD Station Conversas data into Azure Synapse has never been so simple

Erathos is a data ingestion platform for sales and customer service teams. With the RD Station Conversas connector, you can automatically export conversations, contacts, and customer interactions to Azure Synapse—with no middleman spreadsheets, no custom scripts, and full observability.

## FAQ

### What is Erathos and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like RD Station Conversas to their data warehouse with full observability of every run, zero maintenance, and none of the opacity of traditional market tools.

### What RD Station Conversas data does Erathos sync to Azure Synapse?

Erathos syncs chats, contacts, tickets, queues, and status from RD Station Conversas to Azure Synapse.

### How often does Erathos sync data from RD Station Conversas to Azure Synapse?

You can configure the sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental syncs, meaning only new or updated records are processed in each run, keeping the RD Station Conversas pipeline efficient and Azure Synapse costs predictable.

### What happens if an RD Station Conversas sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, processed rows, and error context so your team can debug in minutes, not hours.

### Is there a free trial available for the RD Station Conversas connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect RD Station Conversas to Azure Synapse and start syncing immediately—no credit card required.