# Nuvia + Supabase

> Sync Nuvia conversations, agents, and contacts to Supabase and expose them via REST or GraphQL APIs. Get started for free.

Source: https://www.erathos.com/en/pipelines/nuvia-api-supabase
Em português: https://www.erathos.com/pipelines/nuvia-api-supabase

Nuvia is a customer service platform powered by AI agents, which centralizes conversations, contacts, campaigns, and knowledge bases in a single place. With Nuvia, companies automate service across multiple channels while maintaining a complete history of every interaction.

With Erathos, you can integrate Nuvia data into Supabase in just a few minutes. Our platform handles the entire data movement process to your analytical environment, allowing you to cross-reference this data with other sources in your Data Warehouse. This way, your time is focused on what truly drives value: extracting valuable insights and making more data-driven decisions.

### What Nuvia data does Erathos sync to Supabase?

The integration automatically syncs Nuvia's main objects:

- **Agents** configurations, model, and status of each AI agent
- **Conversations** subject, status, and link to agent and contact, with incremental sync
- **Messages** content, type, and sender of each message exchanged
- **Contacts** registration details and status of each contact
- **Campaigns** status, type, and subscriptions of each campaign
- **Inboxes and Knowledge Base** inboxes and articles used by agents
- **Custom Tables** custom tables and records created in Nuvia, with incremental sync

### Why sync Nuvia with Supabase?

Nuvia's reports show conversation volume and AI agent performance, but not the business impact. In Supabase, you can connect customer service data with product, sales, and customer satisfaction metrics, calculating actual resolution time, identifying AI agent bottlenecks, and correlating service quality with retention.

### How it works

Erathos connects to Nuvia via the official API and syncs conversations and custom tables incrementally—only new or updated records are processed in each run, keeping pipelines fast and Supabase costs predictable. Other objects (agents, contacts, campaigns, messages, inboxes, and knowledge bases) sync via full-refresh. You choose the sync frequency, the objects to sync, and the target schema in your Supabase database. Each run is logged with full observability: execution time, processed rows, contextual errors, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### Out-of-the-box Nuvia connector

Connect Nuvia to Supabase to automatically sync conversations, agents, contacts, and campaigns. Centralize your customer support data for analysis—no CSVs, no scripts.

### Full control over your Nuvia pipelines

Configure sync frequency and type per table. Erathos uses smart UPSERT on Supabase, making data available via REST, GraphQL, and Realtime Subscriptions as soon as it hits the database.

### End-to-end observability

Stop finding out about Nuvia pipeline failures only when the business team complains. Every execution is logged with run times, rows processed, and error context. Get automatic alerts via Slack, Discord, or email the moment something goes wrong, keeping your support data fresh for your reports.

## Centralizing Nuvia data in Supabase has never been easier

Erathos is a data ingestion platform for support and data teams. With the Nuvia connector, you can automatically export conversations, agents, contacts, and campaigns to Supabase, keeping customer service data centralized and analytics-ready.

## FAQ

### What is Erathos and how can it help my business?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Nuvia to their data warehouse, providing full observability into every run, zero maintenance, and none of the opacity of traditional tools on the market.

### What Nuvia data does Erathos sync to Supabase?

Erathos syncs Agents, Conversations, Messages, Contacts, Campaigns, Inboxes, Knowledge Base, and custom tables from Nuvia to Supabase. Conversations and custom tables sync incrementally.

### How often does Erathos sync data from Nuvia to Supabase?

Custom conversations and tables sync incrementally, from every 5 minutes to daily, at the table level. The remaining objects sync via full-refresh on every run, keeping the Nuvia pipeline efficient and Supabase costs predictable.

### What happens if a Nuvia sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context, allowing your team to debug in minutes, not hours.

### Is there a free trial for the Nuvia connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Nuvia to Supabase and start syncing immediately—no credit card required.
