# Nuvia + BigQuery > Integrate Nuvia conversations, agents, and contacts into BigQuery with Erathos. Centralized support data, ready for analysis. Start for free. Source: https://www.erathos.com/en/pipelines/nuvia-api-bigquery Em português: https://www.erathos.com/pipelines/nuvia-api-bigquery Nuvia is an AI agent-powered customer service platform that centralizes conversations, contacts, campaigns, and knowledge bases in one place. With Nuvia, companies automate customer service across multiple channels while maintaining a complete history of every interaction. With Erathos, you can integrate Nuvia data into BigQuery in just a few minutes. Our platform handles the entire data movement process to your analytical environment, allowing you to blend this data with other sources in your Data Warehouse. This way, your time is focused on what truly drives value: extracting powerful insights and making more data-driven decisions. ### What Nuvia data does Erathos sync to BigQuery? The integration automatically syncs Nuvia's main objects: - **Agents**: configurations, models, and status for each AI agent - **Conversations**: subject, status, and links to agents and contacts, synced incrementally - **Messages**: content, type, and sender of each exchanged message - **Contacts**: profile data and status of each contact - **Campaigns**: status, type, and subscriptions for each campaign - **Inboxes and knowledge bases**: inboxes and articles used by agents - **Custom tables**: custom tables and records created in Nuvia, synced incrementally ### Why sync Nuvia with BigQuery? Nuvia's reports show conversation volumes and AI agent performance, but they don't capture the business impact. Within BigQuery, you can connect customer service data with product, sales, and customer satisfaction metrics—calculating real-time resolution speed, identifying bottlenecks in your AI agents, and correlating support quality with customer retention. ### How it works Erathos connects to Nuvia via official API, syncing conversations and custom tables incrementally. Only new or updated records are processed in each run, keeping pipelines fast and BigQuery costs predictable. Other objects (agents, contacts, campaigns, messages, inboxes, and knowledge bases) are synced via full-refresh. You choose the sync frequency, the objects to sync, and the target dataset. Every run is logged with full observability: run time, rows processed, errors with context, and instant alerts via Slack or email if something goes wrong. ## Data in your data warehouse in minutes ### Out-of-the-box Nuvia connector Connect Nuvia to BigQuery and automatically sync conversations, agents, contacts, and campaigns. Centralize your support data for analysis—no CSVs, no scripts. ### Full control over your Nuvia pipelines Configure the schedule, frequency, and sync mode at the table level. Incremental syncs process only new or updated records, keeping your BigQuery costs low and your analytics always up to date. ### End-to-end observability Stop finding out about Nuvia pipeline failures only when the business team complains. Every execution is logged with run times, rows processed, and error context. Get automatic alerts via Slack, Discord, or email the moment something goes wrong, keeping your support data fresh for your reports. ## Centralizing Nuvia data into BigQuery has never been easier Erathos is a data ingestion platform built for support and data teams. With the Nuvia connector, you can automatically export conversations, agents, contacts, and campaigns to BigQuery, keeping your customer support data centralized and ready for analysis. ## FAQ ### What is Erathos and how can it help my business? Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Nuvia to their data warehouse, providing full observability into every run, zero maintenance, and none of the opacity of traditional tools on the market. ### What Nuvia data does Erathos sync to BigQuery? Erathos syncs Nuvia's Agents, Conversations, Messages, Contacts, Campaigns, Inboxes, Knowledge Base, and Custom Tables to BigQuery. Conversations and custom tables are synced incrementally. ### How often does Erathos sync data from Nuvia to BigQuery? Custom tables and chats sync incrementally, from every 5 minutes to daily, at the table level. Other objects sync via full-refresh on every run, keeping Nuvia's pipeline efficient and BigQuery costs predictable. ### What happens if a Nuvia sync fails? Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context, allowing your team to debug in minutes, not hours. ### Is there a free trial for the Nuvia connector? Yes. Every Erathos connector includes a 14-day free trial. Connect Nuvia to BigQuery and start syncing immediately, no credit card required.