# Nuvia + Amazon S3 > Export conversations, contacts, and campaigns from Nuvia to Amazon S3 in query-ready files. Get started for free. Source: https://www.erathos.com/en/pipelines/nuvia-api-amazon-s3 Em português: https://www.erathos.com/pipelines/nuvia-api-amazon-s3 Nuvia is an AI agent-powered customer service platform that centralizes conversations, contacts, campaigns, and knowledge bases in a single place. With Nuvia, companies automate support across multiple channels while maintaining a complete history of each interaction. With Erathos, you can integrate Nuvia data into Amazon S3 in just a few minutes. Our platform handles the entire data movement process to your analytical environment, allowing you to blend this data with other sources in your Data Warehouse. This way, your time is focused on what truly drives value: extracting deep insights and making data-driven decisions. ### What Nuvia data does Erathos sync to Amazon S3? The integration automatically syncs the main Nuvia objects: - **Agents**: configurations, model, and status of each AI agent - **Conversations**: subject, status, agent, and contact associations with incremental sync - **Messages**: content, type, and sender of each message exchanged - **Contacts**: profile data and status of each contact - **Campaigns**: status, type, and subscriptions of each campaign - **Inboxes and Knowledge Base**: inboxes and articles used by the agents - **Custom Tables**: custom tables and records created in Nuvia with incremental sync ### Why sync Nuvia to Amazon S3? Nuvia's out-of-the-box reports show conversation volume and AI agent performance, but not the overall business impact. By syncing to Amazon S3, you can join customer service data with product, sales, and CSAT metrics, enabling you to calculate true resolution times, pinpoint AI agent bottlenecks, and correlate support quality with user retention. ### How it works Erathos connects to Nuvia via its official API and syncs conversations and custom tables incrementally—only new or updated records are processed in each run, keeping pipelines fast and Amazon S3 costs predictable. Other objects (agents, contacts, campaigns, messages, inboxes, and knowledge bases) are synced using full-refresh. You choose the destination bucket, sync frequency, and file partitioning. Every run is logged with full observability: execution time, rows processed, error context, and instant alerts via Slack or email if anything goes wrong. ## Data in your data warehouse in minutes ### Out-of-the-box Nuvia connector Connect Nuvia to Amazon S3 and automatically sync conversations, agents, contacts, and campaigns. Centralize your support data for analysis, with no CSVs and no scripts required. ### Full control over your Nuvia pipelines Configure the frequency, partitioning, and format of the files generated in S3. Data arrives organized by date and time, ready for Athena, Spark, or any other analytical tool. ### End-to-end observability Stop finding out about Nuvia pipeline failures only when the business team complains. Every execution is logged with run times, rows processed, and error context. Get automatic alerts via Slack, Discord, or email the moment something goes wrong, keeping your support data fresh for your reports. ## Centralizing Nuvia data in Amazon S3 has never been easier Erathos is a data ingestion platform built for support and data teams. With the Nuvia connector, you can automatically export conversations, agents, contacts, and campaigns to Amazon S3, keeping your customer support data centralized and ready for analysis. ## FAQ ### What is Erathos and how can it help my business? Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Nuvia to their data warehouse, providing full observability into every run, zero maintenance, and none of the opacity of traditional tools on the market. ### What Nuvia data does Erathos sync to Amazon S3? Erathos syncs Agents, Conversations, Messages, Contacts, Campaigns, Inboxes, Knowledge Base, and custom tables from Nuvia to Amazon S3. Conversations and custom tables are synced incrementally. ### How often does Erathos sync data from Nuvia to Amazon S3? Custom tables and conversations sync incrementally, from every 5 minutes to daily, at the table level. Other objects sync via full-refresh on every run, keeping the Nuvia pipeline efficient and Amazon S3 costs predictable. ### What happens if a Nuvia sync fails? Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context, allowing your team to debug in minutes, not hours. ### Is there a free trial for the Nuvia connector? Yes. Every Erathos connector includes a 14-day free trial. Connect Nuvia to Amazon S3 and start syncing immediately—no credit card required.