# Movidesk + Amazon S3

> Store data as Parquet in S3 Iceberg with Erathos. Sync data from Movidesk with Erathos, an incremental, no-code pipeline with observability.

Source: https://www.erathos.com/en/pipelines/movidesk-amazon-s3
Em português: https://www.erathos.com/pipelines/movidesk-amazon-s3

Movidesk is a cloud-based customer support platform that offers end-to-end solutions for ticket management, workflow automation, and effective communication.

With Erathos, you can integrate data from Movidesk into Amazon S3 in just a few minutes. Our platform handles the entire data movement process into your data lake and lets you join this data with other sources. That way, your time goes toward what really creates value — extracting insights and making data-driven decisions.

### What data from Movidesk does Erathos sync to Amazon S3?

The integration automatically syncs the main Movidesk objects:

- **Projects** — status, owners, dates, and settings
- **Tasks and subtasks** — priority, status, estimates, and assignees
- **Sprints and cycles** — dates, velocity, and planning data
- **Members** — users, roles, and workload
- **Comments** — discussion and decision history
- **Custom fields** — properties and tags customized by the team

### Why sync Movidesk with Amazon S3?

In Amazon S3 with Iceberg, your data is stored as Parquet files with support for time travel and schema evolution — ready to be queried with Athena, Spark, Trino, or any query engine in your stack. Ideal for low-cost archival and ML feature stores.

### How it works

Erathos connects to Movidesk via the official API and syncs your data incrementally — only new or updated records are processed in each run. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination in Amazon S3. The sync uses automatic partitioning and Parquet file optimization. You choose the sync frequency, the objects to sync, and the destination bucket. Each run is fully observable: runtime, processed rows, errors with context, and alerts via Slack or email.

## Movidesk data in Amazon S3 in minutes

### Ready-to-use Movidesk connector

Connect Movidesk to Amazon S3 and automatically export data. Centralize project management information for analysis—without spreadsheets or scripts.

### Full control over your Movidesk pipelines

Configure the schedule, frequency, and sync type at the table level. Configure partitioning, file format, and write frequency at the table level. The Iceberg format ensures ACID compliance and schema evolution — without full bucket rewrites.

### End-to-end observability

Stop finding out about Movidesk failures only when the business team complains. Every run is logged with runtime, processed rows, and error context. Automatic alerts via Slack, Discord, or email as soon as anything goes off track — so your data stays fresh for analysis.

## Centralizing Movidesk data in Amazon S3 has never been easier

Erathos is a data ingestion platform built for support and data teams. With the Movidesk connector, you automatically centralize tickets, customers, and support metrics in Amazon S3 — always up-to-date data, full observability into every run, and zero maintenance.

## FAQ

### What is Erathos, and how can it help my business?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Movidesk to their data warehouse—with full observability into every run, zero maintenance, and none of the black-box opacity common in traditional market tools.

### What data from Movidesk does Erathos sync to Amazon S3?

Erathos syncs Movidesk tasks, projects, sprints, members, comments, statuses, and delivery metrics with your Data Warehouse incrementally and with no code required.

### How often does Erathos sync data from Movidesk to Amazon S3?

You can configure the sync frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental sync — only new or updated records are processed on each run, keeping the Movidesk pipeline efficient and Amazon S3 costs predictable.

### What happens if a Movidesk synchronization fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Movidesk connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Movidesk to Amazon S3 and start syncing right away — no credit card required.