# MeetRox + Snowflake

> Centralize MeetRox tickets, conversations, and interactions in Snowflake with Erathos. Analyze SLA, NPS, and support performance with always up-to-date data.

Source: https://www.erathos.com/en/pipelines/meetrox-snowflake
Em português: https://www.erathos.com/pipelines/meetrox-snowflake

MeetRox is an Artificial Intelligence platform for Sales and Customer Success (CS) that optimizes conversations, automatically updates CRMs, and analyzes meetings to boost team productivity and drive revenue. MeetRox records, transcribes, and analyzes interactions (calls and meetings) to provide insights into pitch quality, common objections, customer behavior, and team performance.

With Erathos, your MeetRox data is delivered to Snowflake ready for secure cross-team sharing, with zero data duplication and no resource contention with other processing workloads.

### What MeetRox data does Erathos sync to Clickhouse?

The integration automatically syncs key MeetRox objects:

- **Tickets** status, priority, assignee, and resolution time
- **Interactions** messages, replies, and conversation history
- **Agents** individual performance and ticket volume
- **SLAs** compliance, breaches, and metrics by category
- **CSAT** satisfaction ratings and customer feedback
- **Tags and categories** contact reason taxonomy

### Why sync MeetRox to Snowflake?

In Snowflake, you can combine MeetRox data with other sources using elastic compute, preventing resource contention when different teams query the same data concurrently.

### How it works

Erathos connects to MeetRox via the official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Snowflake costs predictable. You choose the sync frequency (ranging from every 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, contextual error logs, and instant Slack or email alerts if anything goes wrong.

## Data in your data warehouse in minutes

### MeetRox connector ready to use

Connect MeetRox to Snowflake in minutes. Tickets, interactions, SLAs, and agent data sync automatically — ready for analysis without any manual processing.

### Full control over your MeetRox pipelines

Set the schedule, frequency, and sync type for each table. Incremental sync in Snowflake processes only new or changed records — delivering predictable performance and keeping costs under control.

### End-to-end observability

Stop finding out about MeetRox failures only after the business team complains. Every run is logged with execution time, rows processed, and error context. Automated alerts via Slack, Discord, or email as soon as anything behaves unexpectedly—so SLAs and satisfaction metrics stay up to date.

## Centralizing MeetRox data in Snowflake has never been easier

Erathos is a data ingestion platform for support and data teams. With the MeetRox connector, you can automatically centralize tickets, interactions, SLAs, and support data in Snowflake—keeping support data always available for analytics and dashboards.

## FAQ

### What is Erathos, and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like MeetRox to their data warehouse — with full observability into every run, zero maintenance, and none of the black-box opacity of traditional market tools.

### What MeetRox data does Erathos sync to Snowflake?

Erathos syncs tickets, interactions, agents, SLAs, tags, and customer satisfaction scores (CSAT) from MeetRox to Snowflake. Custom ticket fields and support categories are also automatically exported.

### How often does Erathos sync MeetRox data to Snowflake?

You can configure sync frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental sync—only new or updated records are processed on each run, keeping the MeetRox pipeline efficient and Snowflake costs predictable.

### What happens if a MeetRox sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the MeetRox connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect MeetRox to Snowflake and start syncing right away — no credit card required.