# MeetRox + PostgreSQL

> Centralize tickets, conversations, and interactions from MeetRox into PostgreSQL with Erathos. Analyze SLA, NPS, and support performance with always up-to-date data.

Source: https://www.erathos.com/en/pipelines/meetrox-postgresql
Em português: https://www.erathos.com/pipelines/meetrox-postgresql

MeetRox is an AI platform for Sales and Customer Success (CS) that optimizes conversations, automatically fills in CRMs, and analyzes meetings to drive team productivity and increase revenue. MeetRox records, transcribes, and analyzes interactions (calls and meetings) to surface insights into pitch quality, common objections, customer behavior, and team performance.

With Erathos, you can integrate MeetRox data into PostgreSQL in just a few minutes. Our platform handles the entire data movement process into your analytics environment and lets you join that data with other sources in your Data Warehouse. That way, your time goes toward what actually creates value — extracting actionable insights and making more data-driven decisions.

### What MeetRox data does Erathos sync to PostgreSQL?

The integration automatically syncs the main MeetRox objects:

- **Tickets** — status, priority, owner, and resolution time
- **Interactions** — messages, replies, and conversation history
- **Agents** — individual performance and support load
- **SLAs** — compliance, breaches, and metrics by category
- **CSAT** — satisfaction ratings and customer feedback
- **Tags and categories** — taxonomy of contact reasons

### Why sync MeetRox with PostgreSQL?

MeetRox data reveals what your customers need — but it lives separately from product, marketing, and finance data. In PostgreSQL, you can correlate ticket volume with churn, calculate the true cost of support by segment, and identify which features generate the most support before they become critical issues.

### How it works

Erathos connects to MeetRox via the official API and syncs your data incrementally — only new or updated records are processed on each run, keeping pipelines fast and PostgreSQL costs predictable. You choose the sync frequency (from every 5 minutes to daily), which objects to sync, and the destination dataset. Every run is fully observable: runtime, rows processed, errors with context, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### MeetRox connector ready to use

Connect MeetRox to PostgreSQL in minutes. Tickets, interactions, SLAs, and agent data sync automatically—ready for analysis with no manual processing.

### Full control over your MeetRox pipelines

Configure sync frequency and type per table. Erathos uses intelligent UPSERT in PostgreSQL, ensuring data consistency even during reprocessing.

### End-to-end observability

Stop finding out about MeetRox failures only after the business team complains. Every run is logged with execution time, rows processed, and error context. Automated alerts via Slack, Discord, or email as soon as anything behaves unexpectedly—so SLAs and satisfaction metrics stay up to date.

## Centralizing MeetRox data in PostgreSQL has never been this easy

Erathos is a data ingestion platform for support and data teams. With the MeetRox connector, you can automatically centralize tickets, interactions, SLAs, and support data in PostgreSQL — keeping support data always available for analysis and dashboards.

## FAQ

### What is Erathos, and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like MeetRox to their data warehouse — with full observability into every run, zero maintenance, and none of the black-box opacity of traditional market tools.

### What MeetRox data does Erathos sync to PostgreSQL?

Erathos syncs Tickets, Interactions, Agents, SLAs, Tags, and CSAT ratings from MeetRox to PostgreSQL. Custom ticket fields and support categories are also exported automatically.

### How frequently does Erathos sync data from MeetRox to PostgreSQL?

You can set the sync frequency from every 5 minutes up to once a day, at the table level. Erathos uses incremental sync—only new or updated records are processed on each run, keeping the MeetRox pipeline efficient and PostgreSQL costs predictable.

### What happens if a MeetRox sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the MeetRox connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect MeetRox to PostgreSQL and start syncing right away — no credit card required.