# MeetRox + ClickHouse

> Centralize MeetRox tickets, conversations, and interactions in ClickHouse with Erathos. Analyze SLA, NPS, and support performance with always up-to-date data.

Source: https://www.erathos.com/en/pipelines/meetrox-clickhouse
Em português: https://www.erathos.com/pipelines/meetrox-clickhouse

MeetRox is an AI platform for Sales and Customer Success (CS) that streamlines conversations, auto-populates CRMs, and analyzes meetings to boost team productivity and grow revenue. MeetRox records, transcribes, and analyzes interactions (calls and meetings) to deliver insights into pitch quality, common objections, customer behavior, and team performance.

With Erathos, you can load MeetRox data into ClickHouse in just a few minutes. Our platform handles the entire data movement process into your analytics environment and makes it possible to combine this data with other sources in your data warehouse. That way, your time goes where it really creates value — extracting actionable insights and making more data-driven decisions.

### Which MeetRox data does Erathos sync to ClickHouse?

The integration automatically syncs MeetRox's main objects:

- **Tickets** — status, priority, owner, and resolution time
- **Interactions** — messages, replies, and conversation history
- **Agents** — individual performance and support load
- **SLAs** — compliance, breaches, and category-level metrics
- **CSAT** — satisfaction scores and customer comments
- **Tags and categories** — taxonomy of contact reasons

### Why sync MeetRox with ClickHouse?

MeetRox data shows what your customers need — but it lives separately from product, marketing, and finance data. In ClickHouse, you can correlate ticket volume with churn, calculate the true cost of support by segment, and identify which features drive the most support before they turn into critical issues.

### How it works

Erathos connects to MeetRox through the official API and syncs your data incrementally — only new or updated records are processed on each run, keeping pipelines fast and ClickHouse costs predictable. You choose the sync frequency (from every 5 minutes to daily), which objects to sync, and the destination dataset. Every run is fully observable: execution time, rows processed, errors with context, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### MeetRox connector ready to use

Connect MeetRox to ClickHouse in minutes. Tickets, interactions, SLAs, and agent data are automatically synced — ready for analysis without manual processing.

### Full control over your MeetRox pipelines

Configure ingestion frequency and insert mode per table. Data lands in ClickHouse in a format optimized for OLAP queries—analyze millions of rows in milliseconds.

### End-to-end observability

Stop finding out about MeetRox failures only after the business team complains. Every run is logged with execution time, rows processed, and error context. Automated alerts via Slack, Discord, or email as soon as anything behaves unexpectedly—so SLAs and satisfaction metrics stay up to date.

## Bringing MeetRox data into ClickHouse has never been easier

Erathos is a data ingestion platform for support and data teams. With the MeetRox connector, you can automatically centralize tickets, interactions, SLAs, and support data in ClickHouse — keeping support data always available for analytics and dashboards.

## FAQ

### What is Erathos, and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like MeetRox to their data warehouse — with full observability into every run, zero maintenance, and none of the black-box opacity of traditional market tools.

### What data from MeetRox does Erathos sync to ClickHouse?

Erathos syncs tickets, interactions, agents, SLAs, tags, and customer satisfaction ratings (CSAT) from MeetRox to ClickHouse. Custom ticket fields and support categories are also automatically exported.

### How often does Erathos sync MeetRox data to ClickHouse?

You can set the sync frequency at the table level, from every 5 minutes up to daily. Erathos uses incremental sync, so only new or updated records are processed on each run, keeping the MeetRox pipeline efficient and ClickHouse costs predictable.

### What happens if a MeetRox sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the MeetRox connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect MeetRox to ClickHouse and start syncing right away — no credit card required.