# MeetRox + Amazon S3

> Centralize MeetRox tickets, conversations, and interactions in Amazon S3 with Erathos. Analyze SLA, NPS, and support performance with always up-to-date data.

Source: https://www.erathos.com/en/pipelines/meetrox-amazon-s3
Em português: https://www.erathos.com/pipelines/meetrox-amazon-s3

MeetRox is an Artificial Intelligence platform for Sales and Customer Success (CS) that optimizes conversations, automatically updates CRMs, and analyzes meetings to boost team productivity and drive revenue. MeetRox records, transcribes, and analyzes interactions (calls and meetings) to provide insights into pitch quality, common objections, customer behavior, and team performance.

With Erathos, your MeetRox data is delivered to Amazon S3 in organized, query-ready files, without your team having to write a single ETL script. This paves the way for queries via Athena or Spark and allows you to archive your complete history without the costs of a traditional data warehouse.

### What MeetRox data does Erathos sync to Clickhouse?

The integration automatically syncs key MeetRox objects:

- **Tickets**: status, priority, owner, and resolution time
- **Interactions**: messages, replies, and conversation history
- **Agents**: individual performance and workload
- **SLAs**: compliance, breaches, and metrics by category
- **CSAT**: satisfaction ratings and customer feedback
- **Tags and categories**: taxonomy of contact reasons

### Why sync MeetRox with Amazon S3?

In Amazon S3, your MeetRox data is available in an open format, ready to be queried via Athena, Spark, or any analytics engine, without being locked into a specific data warehouse.

### How it works

Erathos connects to MeetRox via official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Amazon S3 costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, error context, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### MeetRox connector ready to use

Connect MeetRox to Amazon S3 in minutes. Tickets, interactions, SLAs, and agent data are automatically synced — ready for analysis without manual processing.

### Full control over your MeetRox pipelines

Configure the frequency, partitioning, and file format for the data written to S3. Data arrives organized by date and hour—ready for Athena, Spark, or any other tool.

### End-to-end observability

Stop finding out about MeetRox failures only after the business team complains. Every run is logged with execution time, rows processed, and error context. Automated alerts via Slack, Discord, or email as soon as anything behaves unexpectedly—so SLAs and satisfaction metrics stay up to date.

## Centralizing MeetRox data in Amazon S3 has never been this easy

Erathos is a data ingestion platform for support and data teams. With the MeetRox connector, you automatically centralize tickets, interactions, SLAs, and support data in Amazon S3 — keeping customer support data always available for analytics and dashboards.

## FAQ

### What is Erathos, and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like MeetRox to their data warehouse — with full observability into every run, zero maintenance, and none of the black-box opacity of traditional market tools.

### What data from MeetRox does Erathos sync to Amazon S3?

Erathos syncs tickets, interactions, agents, SLAs, tags, and customer satisfaction ratings (CSAT) from MeetRox to Amazon S3. Custom ticket fields and support categories are also exported automatically.

### How often does Erathos sync data from MeetRox to Amazon S3?

You can configure sync frequency from every 5 minutes up to once a day, at the table level. Erathos uses incremental sync—only new or updated records are processed in each run, keeping the MeetRox pipeline efficient and Amazon S3 costs predictable.

### What happens if a MeetRox sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the MeetRox connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect MeetRox to Amazon S3 and start syncing right away — no credit card required.