# HelenaCRM + Azure Synapse

> Integrate contacts, conversations, and sales funnel data from HelenaCRM into Azure Synapse with Erathos. Start for free.

Source: https://www.erathos.com/en/pipelines/helena-crm-azure-synapse
Em português: https://www.erathos.com/pipelines/helena-crm-azure-synapse

HelenaCRM is a conversational CRM that centralizes WhatsApp, Instagram Direct, and Messenger into a single inbox, featuring sales and customer service automation.

With Erathos, your HelenaCRM data lands in Azure Synapse ready for orchestration in larger pipelines within Azure Data Factory and for corporate dashboards in Power BI, without manual integration efforts.

### What HelenaCRM data does Erathos sync to Azure Synapse?

The integration automatically syncs key objects from HelenaCRM:

- **Contacts**: registration data and history for each lead
- **Conversations**: message history by channel
- **Sales Pipelines**: stage structure configured in HelenaCRM
- **Tags**: labels used to segment contacts and conversations
- **Activities**: tasks and interactions logged by the team

### Why sync HelenaCRM with Azure Synapse?

In Azure Synapse, you integrate HelenaCRM data with the Microsoft ecosystem: Power BI for executive dashboards, Azure Data Factory for orchestration, and distributed analytics at enterprise scale.

### How it works

Erathos connects to HelenaCRM via official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Azure Synapse costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the target dataset. Every run is logged with full observability: runtime, rows processed, error context, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### HelenaCRM connector ready to use

Connect HelenaCRM to Azure Synapse and export contacts, conversations, and sales funnels automatically. No intermediate spreadsheets, no scripts.

### Full control over your HelenaCRM pipelines

Configure the schedule, frequency, and sync mode at the table level. Incremental syncs process only new or updated records, keeping your Azure Synapse costs predictable and your data always up to date.

### End-to-end observability

Stop finding out about HelenaCRM failures only when the business team complains. Every run is logged with execution time, rows processed, and error context. Get automatic alerts via Slack, Discord, or email the moment something goes wrong.

## Centralizing data from HelenaCRM into Azure Synapse has never been easier

Erathos is a data ingestion platform for sales and customer success teams. With the HelenaCRM connector, you can automatically export contacts, conversations, and sales funnels to Azure Synapse, with no intermediate spreadsheets, no scripts, and full observability.

## FAQ

### What is Erathos and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like HelenaCRM to their data warehouse, with complete observability into every run, zero maintenance, and none of the opacity of traditional market tools.

### What HelenaCRM data does Erathos sync to Azure Synapse?

Erathos syncs HelenaCRM contacts, conversations, sales pipelines, tags, and activities to Azure Synapse.

### How often does Erathos sync data from HelenaCRM to Azure Synapse?

You can configure the sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental sync, meaning only new or updated records are processed in each run, keeping the HelenaCRM pipeline efficient and Azure Synapse costs predictable.

### What happens if a HelenaCRM sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, processed rows, and error context so your team can debug in minutes, not hours.

### Is there a free trial for the HelenaCRM connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect HelenaCRM to Azure Synapse and start syncing immediately, no credit card required.