# Gainsight CS + Supabase > Bring customer health data, NPS, and usage from Gainsight CS to Supabase with Erathos. Start for free. Source: https://www.erathos.com/en/pipelines/gainsight-customer-success-supabase Em português: https://www.erathos.com/pipelines/gainsight-customer-success-supabase Gainsight's Customer Success product is a customer success and journey management solution that helps retain and engage users. Supabase, on the other hand, is an open-source Firebase alternative that provides robust database and real-time backend capabilities at scale. With Erathos, you can integrate data from Gainsight CS to Supabase in just a few minutes. Our platform handles the entire data movement process to your analytical environment, allowing this data to be joined with other sources in your Data Warehouse. This way, your time is focused on what truly drives value — extracting valuable insights and making more data-driven decisions. ### What Gainsight CS data does Erathos sync to Supabase? The integration automatically syncs key Gainsight CS objects: - **Customer Health (Health Score)** — current score and historical trend - **NPS** — responses, detractors, passives, and promoters - **Product Usage** — features used, frequency, and engagement - **Churn Risks** — alerts, signals, and actions taken - **Segments** — customer classification and segmentation criteria - **Interactions** — meetings, QBRs, and CS touchpoint history ### Why sync Gainsight CS with Supabase? In Supabase, your Gainsight CS data becomes available via REST, GraphQL, and Realtime Subscriptions, ready to power applications built by teams without specialized data engineering background. ### How it works Erathos connects to Gainsight CS via its official API and syncs your data incrementally — only new or updated records are processed on each run, keeping pipelines fast and Supabase costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: runtime, rows processed, errors with context, and instant alerts via Slack or email if anything goes wrong. ## Data in your data warehouse in minutes ### Ready-to-use Gainsight CS connector Connect Gainsight CS to Supabase and automatically sync customer health, NPS, usage, and churn. Data-driven Customer Success with reliable and observable pipelines. ### Total control over your Gainsight CS pipelines Configure sync frequency and type per table. Erathos uses smart UPSERT in Supabase, making data available via REST, GraphQL, and Realtime Subscriptions as soon as it hits the database. ### End-to-end observability Stop finding out about Gainsight CS issues only when the business team complains. Every run is logged with run time, processed rows, and error context. Automatic alerts via Slack, Discord, or email as soon as something goes off track — so health scores and retention data stay reliable. ## Centralizing Gainsight CS data into Supabase has never been easier Erathos is a data ingestion platform built for customer success and data teams. With our Gainsight CS connector, you can automatically sync customer health, NPS, product usage, and churn data directly to Supabase — with full observability over every run and smart alerts. ## FAQ ### What is Erathos and how can it help my company? Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Gainsight CS to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools. ### What Gainsight CS data does Erathos sync to Supabase? Erathos synchronizes customer Health data, NPS, Product Usage, Segments, Churn risks, and Gainsight CS interactions directly to Supabase. Engagement scores and metrics are also exported automatically. ### How often does Erathos sync data from Gainsight CS to Supabase? You can configure the sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental syncs — only new or updated records are processed in each run, keeping your Gainsight CS pipeline efficient and Supabase costs predictable. ### What happens if a Gainsight CS sync fails? Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours. ### Is there a free trial period for the Gainsight CS connector? Yes. Every Erathos connector comes with a 14-day free trial. Connect Gainsight CS to Supabase and start syncing immediately — no credit card required.