# Gainsight PX + Azure SQL Server

> Move product engagement and adoption data from Gainsight PX to Azure SQL Server with Erathos. Start for free.

Source: https://www.erathos.com/en/pipelines/gainsight-azure-sql-server
Em português: https://www.erathos.com/pipelines/gainsight-azure-sql-server

Gainsight is a customer experience management platform focused on helping companies maximize customer success and improve retention. It provides tools to monitor customer health, analyze data and feedback, and automate engagement processes.

With Erathos, you can integrate data from Gainsight PX into Azure SQL Server in just a few minutes. Our platform handles the entire data movement process into your relational database in the Azure cloud and makes it possible to combine this data with other sources. That way, your time goes where it truly creates value — extracting insights and making data-driven decisions.

### Which Gainsight PX data does Erathos sync with Azure SQL Server?

The integration automatically syncs the main Gainsight PX objects:

- **Customers** — health, onboarding stage, and account data
- **Health score** — scores, alerts, and trends
- **Tasks and playbooks** — CS activities and executions
- **NPS and surveys** — responses, ratings, and comments
- **Product events** — usage, feature adoption, and engagement
- **Renewals and expansion** — dates, amounts, and probabilities

### Why sync Gainsight PX with Azure SQL Server?

In Azure SQL Server, you connect this data to the Microsoft ecosystem — Power BI for executive dashboards, Azure Data Factory for orchestration, and Azure Synapse for large-scale analytics. It’s ideal for teams already operating in the Azure cloud and who need reliable operational data in SQL Server.

### How it works

Erathos connects to Gainsight PX via the official API and syncs your data incrementally — only new or updated records are processed in each run. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination in Azure SQL Server. The sync uses intelligent UPSERT in Azure SQL Server to ensure consistency even during reprocessing. You choose the sync frequency, the objects to sync, and the destination database. Each run is logged with full observability: runtime, rows processed, and alerts via Slack or email.

## Gainsight PX data in Azure SQL Server in minutes

### Ready-to-use Gainsight PX connector

Connect Gainsight PX to Azure SQL Server and automatically export data. Centralize customer success information for analysis — no spreadsheets, no scripts.

### Full control over your Gainsight PX pipelines

Set the sync schedule, frequency, and type at the table level. Configure sync frequency and type per table. Erathos uses intelligent UPSERT on Azure SQL Server — ensuring data consistency and native integration with Power BI and the Microsoft ecosystem.

### End-to-end observability

Stop finding out about Gainsight PX failures only when the business team complains. Every execution is logged with run time, processed rows, and error context. Automatic alerts via Slack, Discord, or email the moment something goes off track — so your data is always fresh for analysis.

## Centralizing Gainsight PX data into Azure SQL Server has never been easier

Erathos is a data ingestion platform built for sales and data teams. With the Gainsight PX connector, you can automatically centralize product engagement and adoption data in Azure SQL Server — always up to date, with full observability into every run and zero maintenance.

## FAQ

### What is Erathos, and how can it help my business?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Gainsight PX to their data warehouse — with full observability into every run, zero maintenance, and none of the black-box behavior of traditional market tools.

### What data from Gainsight PX does Erathos sync to Azure SQL Server?

Erathos syncs health scores, NPS, customer journey, activities, product usage, and churn alerts from Gainsight PX with your Data Warehouse, enabling in-depth retention analysis.

### How often does Erathos sync data from Gainsight PX to Azure SQL Server?

You can set the sync frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental synchronization — only new or updated records are processed in each run, keeping the Gainsight PX pipeline efficient and Azure SQL Server costs predictable.

### What happens if a Gainsight PX sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Gainsight PX connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Gainsight PX to Azure SQL Server and start syncing right away — no credit card required.