# CustomerX + Supabase

> Integrate CustomerX customer data, account health, and CS metrics into Supabase with Erathos. Start for free.

Source: https://www.erathos.com/en/pipelines/customerx-supabase
Em português: https://www.erathos.com/pipelines/customerx-supabase

CustomerX is a comprehensive customer relationship management platform designed to streamline processes such as onboarding, customer experience, product adoption, retention, and revenue expansion. With features like customer journey tracking, automations, feedback surveys, health score, and event tracking, plus integrations with popular tools like Pipedrive, HubSpot, and Zendesk, CustomerX helps companies strengthen customer relationships efficiently and intelligently.

With Erathos, you can integrate CustomerX data into Supabase in just a few minutes. Our platform handles the entire data movement process to your open-source backend platform powered by PostgreSQL and lets this data be joined with other sources. That way, your time goes toward what really creates value — extracting insights and making data-driven decisions.

### What CustomerX data does Erathos sync with Supabase?

The integration automatically syncs CustomerX's main objects:

- **Customers** — health, onboarding stage, and account details
- **Health score** — scores, alerts, and trends
- **Tasks and playbooks** — CS activities and executions
- **NPS and surveys** — responses, scores, and comments
- **Product events** — usage, feature adoption, and engagement
- **Renewals and expansion** — dates, amounts, and probabilities

### Why sync CustomerX with Supabase?

In Supabase, your data is available through auto-generated REST and GraphQL APIs based on the schema — directly accessible from your application without extra layers. Row Level Security ensures each user sees only the data they should. Ideal for product teams that want analytical data accessible in the application database in real time.

### How it works

Erathos connects to CustomerX via the official API and syncs your data incrementally — only new or updated records are processed in each run. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination in Supabase. The sync uses smart UPSERTs in Supabase (PostgreSQL) to ensure data consistency. You choose the sync frequency, the objects to sync, and the target schema. Each run is logged with full observability: execution time, rows processed, and alerts via Slack or email.

## CustomerX Data in Supabase in Minutes

### CustomerX Connector Ready to Use

Connect CustomerX to Supabase and automatically export data. Centralize customer success information for analysis — no spreadsheets and no scripts.

### Full control over your CustomerX pipelines

Configure scheduling, frequency, and sync type at the table level. Configure sync frequency and type on a per-table basis. Erathos uses smart UPSERT in Supabase — data is available via REST, GraphQL, and Realtime Subscriptions as soon as it lands in the database.

### End-to-end observability

Stop finding out about CustomerX failures only when the business team complains. Every run is logged with run time, rows processed, and error context. Automatic alerts via Slack, Discord, or email as soon as anything goes off track — so your analytics always have fresh data.

## Centralizing CustomerX data in Supabase has never been easier

Erathos is a data ingestion platform built for sales and data teams. With the CustomerX connector, you can automatically centralize customer data, account health, and CS metrics in Supabase — always up to date, with full observability into every run and zero maintenance.

## FAQ

### What is Erathos, and how can it help my business?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like CustomerX to their data warehouse—with full observability into every run, zero maintenance, and none of the black-box opacity you get from traditional market tools.

### What CustomerX data does Erathos sync to Supabase?

Erathos syncs CustomerX’s health scores, NPS, customer journey, activities, product usage, and churn alerts with your Data Warehouse, enabling deep retention analysis.

### How often does Erathos sync data from CustomerX to Supabase?

You can configure sync frequency at the table level, from every 5 minutes up to daily. Erathos uses incremental sync—only new or updated records are processed on each run, keeping the CustomerX pipeline efficient and Supabase costs predictable.

### What happens if a CustomerX sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context — not just “job failed.” Smart retries handle transient errors, and every run is logged with runtime, rows processed, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the CustomerX connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect CustomerX to Supabase and start syncing right away — no credit card required.