# Customer.io + BigQuery

> Integrate Customer.io profile, event, and campaign data into BigQuery with Erathos. Automated, observable, and maintenance-free pipelines. Get started for free.

Source: https://www.erathos.com/en/pipelines/customer-io-bigquery
Em português: https://www.erathos.com/pipelines/customer-io-bigquery

Customer.io is a customer engagement platform that triggers email, push, and in-app messaging campaigns based on user behavior.

With Erathos, Customer.io data lands in BigQuery in minutes, ready to be joined with other business data sources in ad hoc queries, without your team having to manage ingestion infrastructure.

### What Customer.io data does Erathos sync to BigQuery?

The integration automatically syncs key Customer.io objects:

- **Customer profiles** registration data and attributes for each user
- **Behavioral events** actions triggered by the user within the product
- **Campaigns** structure, channel, and status of each campaign
- **Segments** rules and membership of each audience segment
- **Engagement metrics** opens, clicks, and conversions per campaign

### Why sync Customer.io to BigQuery?

In BigQuery, you can join Customer.io data with other business sources, running ad hoc queries in seconds over massive volumes without managing any infrastructure.

### How it works

Erathos connects to Customer.io via official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and BigQuery costs predictable. You choose the sync frequency (from 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, error context, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### Out-of-the-box Customer.io connector

Connect Customer.io to BigQuery and automatically export profiles, events, and campaigns. No intermediate spreadsheets, no scripts.

### Full control over your Customer.io pipelines

Configure the schedule, frequency, and sync mode at the table level. Incremental sync only processes new or updated records, keeping BigQuery costs predictable and your data always up to date.

### End-to-end observability

Stop finding out about Customer.io failures only when the business team complains. Every run is logged with its run time, processed rows, and error context. Get automatic alerts via Slack, Discord, or email the moment something goes wrong.

## Centralizing Customer.io data into BigQuery has never been easier

Erathos is a data ingestion platform built for marketing and data teams. With the Customer.io connector, you can automatically export profiles, events, and campaigns to BigQuery—no spreadsheets, no custom scripts, and with full observability.

## FAQ

### What is Erathos and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Customer.io to their data warehouse, with complete observability of every run, zero maintenance, and none of the opacity of traditional market tools.

### What Customer.io data does Erathos sync to BigQuery?

Erathos syncs customer profiles, behavioral events, campaigns, segments, and engagement metrics from Customer.io to BigQuery.

### How often does Erathos sync data from Customer.io to BigQuery?

You can configure the sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental syncs, meaning only new or updated records are processed in each run, keeping your Customer.io pipeline efficient and BigQuery costs predictable.

### What happens if a Customer.io sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, processed rows, and error context so your team can debug in minutes, not hours.

### Is there a free trial for the Customer.io connector?

Yes. Every Erathos connector comes with a 14-day free trial. Connect Customer.io to BigQuery and start syncing immediately, no credit card required.