# Customer.io + Amazon S3

> Integrate profile, event, and campaign data from Customer.io to Amazon S3 with Erathos. Start for free.

Source: https://www.erathos.com/en/pipelines/customer-io-amazon-s3
Em português: https://www.erathos.com/pipelines/customer-io-amazon-s3

Customer.io is a customer engagement platform that triggers email, push, and in-app campaigns based on user behavior.

With Erathos, your Customer.io data lands in Amazon S3 as organized, query-ready files, without your team having to write a single ETL script. This paves the way for querying via Athena or Spark and archiving your complete history without the costs of a traditional data warehouse.

### What Customer.io data does Erathos sync with Amazon S3?

The integration automatically syncs the main Customer.io objects:

- **Customer profiles** registration data and attributes for each user
- **Behavioral events** actions triggered by the user within the product
- **Campaigns** structure, channel, and status of each campaign
- **Segments** rules and composition of each audience segment
- **Engagement metrics** opens, clicks, and conversions per campaign

### Why sync Customer.io with Amazon S3?

In Amazon S3, your Customer.io data is available in an open format, ready to be queried via Athena, Spark, or any analytics engine, without being locked into a specific data warehouse.

### How it works

Erathos connects to Customer.io via the official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Amazon S3 costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, errors with context, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### Out-of-the-box Customer.io connector

Connect Customer.io to Amazon S3 and export profiles, events, and campaigns automatically. No intermediate spreadsheets, no scripts.

### Full control over your Customer.io pipelines

Configure the schedule, frequency, and sync mode at the table level. Incremental syncs process only new or updated records, keeping your Amazon S3 costs predictable and your data always up to date.

### End-to-end observability

Stop finding out about Customer.io failures only when the business team complains. Every run is logged with its run time, processed rows, and error context. Get automatic alerts via Slack, Discord, or email the moment something goes wrong.

## Centralizing Customer.io data into Amazon S3 has never been easier

Erathos is a data ingestion platform built for marketing and data teams. With the Customer.io connector, you can automatically export profiles, events, and campaigns to Amazon S3—with no intermediate spreadsheets, no custom scripts, and full observability.

## FAQ

### What is Erathos and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Customer.io to their data warehouse, with complete observability of every run, zero maintenance, and none of the opacity of traditional market tools.

### What Customer.io data does Erathos sync to Amazon S3?

Erathos syncs customer profiles, behavioral events, campaigns, segments, and engagement metrics from Customer.io to Amazon S3.

### How often does Erathos sync data from Customer.io to Amazon S3?

You can configure the sync frequency from every 5 minutes to daily, at the table level. Erathos uses incremental sync, meaning only new or updated records are processed in each run, keeping the Customer.io pipeline efficient and Amazon S3 costs predictable.

### What happens if a Customer.io sync fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every run is logged with runtime, processed rows, and error context so your team can debug in minutes, not hours.

### Is there a free trial for the Customer.io connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Customer.io to Amazon S3 and start syncing immediately, no credit card required.