# Blip + Snowflake

> Centralize tickets, conversations, and interactions from Blip in Snowflake with Erathos. Analyze SLA, NPS, and support performance with always up-to-date data.

Source: https://www.erathos.com/en/pipelines/blip-snowflake
Em português: https://www.erathos.com/pipelines/blip-snowflake

Blip is a chatbot creation and management platform that provides an effective way to plan, organize, and track the progress of automated interactions. Snowflake is a cloud-based platform for data storage, integration, and analytics, offering scalability, flexibility, and cost efficiency.

With Erathos, you can integrate Blip data into Snowflake in just a few minutes. Our platform handles the entire data movement process into your analytics environment and makes it possible to join that data with other sources in your Data Warehouse. That way, your time goes toward what truly creates value — extracting actionable insights and making more data-driven decisions.

### What Blip data does Erathos sync with Snowflake?

The integration automatically syncs Blip's core objects:

- **Tickets** — status, priority, assignee, and resolution time
- **Interactions** — messages, replies, and conversation history
- **Agents** — individual performance and support workload
- **SLAs** — compliance, breaches, and metrics by category
- **CSAT** — satisfaction ratings and customer feedback
- **Tags and categories** — contact reason taxonomy

### Why sync Blip with Snowflake?

Blip data reveals what your customers need — but it's isolated from product, marketing, and finance data. In Snowflake, you can correlate ticket volume with churn, calculate the true cost of support by segment, and identify which features generate the most support before they turn into critical issues.

### How it works

Erathos connects to Blip via the official API and syncs your data incrementally — only new or updated records are processed in each run, keeping pipelines fast and Snowflake costs predictable. You choose the sync frequency (from 5 minutes to daily), the objects to sync, and the destination dataset. Each run is logged with full observability: execution time, processed rows, contextual errors, and instant alerts via Slack or email if something goes wrong.

## Data in your data warehouse in minutes

### Blip Connector ready to use

Connect Blip to Snowflake in minutes. Tickets, interactions, SLAs, and agent data are automatically synced—ready for analysis without manual processing.

### Total control over your Blip pipelines

Configure schedule, frequency, and sync type by table. Incremental synchronization in Snowflake processes only new or changed records—predictable performance and costs under control.

### End-to-end observability

No more finding out about Blip failures only after the business team complains. Every run is logged with runtime, rows processed, and error context. Automatic alerts via Slack, Discord, or email the moment anything goes off track — with SLAs and satisfaction metrics always up to date.

## Centralizing Blip data in Snowflake has never been so simple.

Erathos is a data ingestion platform for support and data teams. With the Blip connector, you automatically centralize tickets, interactions, SLAs, and customer service data in Snowflake — support data always available for analysis and dashboards.

## FAQ

### What is Erathos and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Blip to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.

### What Blip data does Erathos synchronize to Snowflake?

Erathos synchronizes Tickets, Interactions, Agents, SLAs, Tags, and Satisfaction Ratings (CSAT) from Blip to Snowflake. Custom ticket fields and support categories are also exported automatically.

### How often does Erathos synchronize data from Blip to Snowflake?

You can configure synchronization frequency from every 5 minutes up to once daily, at the table level. Erathos uses incremental synchronization—only new or updated records are processed in each run, keeping the Blip pipeline efficient and Snowflake costs predictable.

### What happens if a Blip synchronization fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Blip connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Blip to Snowflake and start syncing immediately—no credit card required.