# Blip + Amazon S3

> Centralize Blip tickets, conversations, and interactions in Amazon S3 with Erathos. Analyze SLA, NPS, and support performance with always up-to-date data.

Source: https://www.erathos.com/en/pipelines/blip-amazon-s3
Em português: https://www.erathos.com/pipelines/blip-amazon-s3

Blip is a chatbot creation and management platform that offers an effective approach to planning, organizing, and tracking the progress of automated interactions. Snowflake is a cloud-based data warehousing, integration, and analytics platform, offering scalability, flexibility, and cost efficiency.

With Erathos, your Blip data lands in Amazon S3 in organized, query-ready files, without your team needing to write a single ETL script. This paves the way for queries via Athena or Spark and for archiving complete history without the cost of a traditional data warehouse.

### What Blip data does Erathos sync to Snowflake?

The integration automatically syncs key Blip objects:

- **Tickets** status, priority, assignee, and resolution time
- **Interactions** messages, replies, and conversation history
- **Agents** individual performance and queue volume
- **SLAs** compliance, breaches, and metrics by category
- **CSAT** satisfaction scores and customer comments
- **Tags and categories** taxonomy of contact reasons

### Why sync Blip to Amazon S3?

In Amazon S3, Blip data is available in open formats, ready for queries via Athena, Spark, or any analytics engine, without being locked into a specific data warehouse.

### How it works

Erathos connects to Blip via official API and syncs your data incrementally: only new or updated records are processed in each run, keeping pipelines fast and Amazon S3 costs predictable. You choose the sync frequency (from every 5 minutes to daily), the objects to sync, and the destination dataset. Every run is logged with full observability: execution time, rows processed, errors with context, and instant alerts via Slack or email if anything goes wrong.

## Data in your data warehouse in minutes

### Blip Connector ready to use

Connect Blip to Amazon S3 in minutes. Tickets, interactions, SLAs, and agent data are automatically synchronized—ready for analysis without manual processing.

### Total control over your Blip pipelines

Configure the frequency, partitioning, and format of files generated in S3. Data arrives organized by date and time—ready for Athena, Spark, or any tool.

### End-to-end observability

No more finding out about Blip failures only after the business team complains. Every run is logged with runtime, rows processed, and error context. Automatic alerts via Slack, Discord, or email the moment anything goes off track — with SLAs and satisfaction metrics always up to date.

## Centralizing Blip data on Amazon S3 has never been easier

Erathos is a data ingestion platform for support and data teams. With the Blip connector, you automatically centralize tickets, interactions, SLAs, and customer support data in Amazon S3—customer support data always available for analysis and dashboards.

## FAQ

### What is Erathos and how can it help my company?

Erathos is a data ingestion platform built for reliability, transparency, and control. We help data teams connect tools like Blip to their data warehouse—with full observability into every run, zero maintenance, and none of the opacity of traditional market tools.

### What Blip data does Erathos synchronize to Amazon S3?

Erathos synchronizes Tickets, Interactions, Agents, SLAs, Tags, and Customer Satisfaction Ratings (CSAT) from Blip to Amazon S3. Custom ticket fields and support categories are also automatically exported.

### How often does Erathos synchronize data from Blip to Amazon S3?

You can configure the synchronization frequency from every 5 minutes up to daily, at the table level. Erathos uses incremental synchronization—only new or updated records are processed in each run, keeping the Blip pipeline efficient and Amazon S3 costs predictable.

### What happens if a Blip synchronization fails?

Erathos automatically detects failures and sends alerts to your email, Slack, or Discord with full context—not just "job failed." Smart retries handle transient errors, and every execution is logged with run time, processed rows, and error context so your team can debug in minutes, not hours.

### Is there a free trial period for the Blip connector?

Yes. Every Erathos connector includes a 14-day free trial. Connect Blip to Amazon S3 and start syncing immediately—no credit card required.