# Centralize Freshdesk support data in the Data Warehouse

> Export tickets, agents, and SLA data from Freshdesk to your data warehouse with Erathos. Analyze customer support performance. Get started free.

Source: https://www.erathos.com/en/connectors/freshdesk
Em português: https://www.erathos.com/connectors/freshdesk

Freshdesk is a cloud-based customer support platform that offers a variety of tools to help businesses manage and automate support processes.

## From Freshdesk to your Data Warehouse in minutes

### Plug and play connectors

Connect Freshdesk with over 100 other plug-and-play integrations. Eliminate time-consuming manual processes and consolidate all your data into a single analytical environment, ready to deliver actionable insights.

### Greater control over pipelines

Build Freshdesk data pipelines quickly: select the relevant data, set the schedule, frequency, and refresh type without writing a single line of code. You stay in full control, with complete flexibility.

### Edge observability

Monitor your Freshdesk pipelines with real-time alerts via email, Slack, or Discord. Stop being caught off guard by sync errors and ensure your data is always up to date and reliable.

## Integrate Freshdesk support data and improve the customer experience

Erathos is a complete ELT platform that extracts data from Freshdesk and over 100 other sources using instant integrations. With plug-and-play connectors, you can centralize all your data in a single analytical environment and build a Data Warehouse in minutes.

## Freshdesk connector FAQs

### What Freshdesk support data can I bring into the DW?

Erathos synchronizes Freshdesk tickets, conversations, agents, response times, SLAs, and customer satisfaction data with your Data Warehouse, enabling end-to-end support analytics.

### Is Freshdesk data synchronized incrementally?

Yes! The Freshdesk integration through Erathos is incremental by default: only new or changed data is synced on each run. This ensures efficient pipelines, lower processing costs, and data that is always up to date in your Data Warehouse.

### Can I try the Freshdesk integration for free?

Yes! You can try the Freshdesk integration free for 14 days. Just connect Freshdesk as a new source, you’ll have two weeks to validate whether the connector meets your needs before any charges apply.

### Which data warehouses can I send Freshdesk data to?

With Erathos, you can send data from Freshdesk to the leading data warehouses on the market: BigQuery, Redshift, PostgreSQL, SQL Server, Databricks, and Amazon S3. Just choose the destination and set up the pipeline in minutes, no code.

### Does Erathos integrate Freshdesk directly with other systems?

No. Erathos does not provide direct integrations between Freshdesk and other systems ("point-to-point"). Our focus is on centralizing Freshdesk data in a Data Warehouse, creating a single source of truth so your company can make decisions based on reliable data.