# Centralize Freshchat support data in your Data Warehouse

> Sync Freshchat conversations and metrics with your data warehouse via Erathos. Analyze customer support and response time. Start free.

Source: https://www.erathos.com/en/connectors/freshchat
Em português: https://www.erathos.com/connectors/freshchat

Freshchat is a messaging and live chat platform designed to facilitate communication between businesses and customers.

## From Freshchat to your Data Warehouse in minutes

### Plug and play connectors

Connect Freshchat with over 100 other plug-and-play integrations. Eliminate time-consuming manual processes and consolidate all your data into a single analytical environment, ready to generate actionable insights.

### Greater control over pipelines

Build Freshchat data pipelines fast: select the relevant data, set the schedule, frequency, and sync type without writing a single line of code. You keep full control, with complete flexibility.

### Edge observability

Monitor your Freshchat pipelines with real-time alerts via email, Slack, or Discord. Stop being caught off guard by sync errors and ensure your data stays up to date and reliable.

## Integrate Freshchat support data and improve the customer experience

Erathos is a complete ELT platform that extracts data from Freshchat and over 100 other sources through instant integrations. With plug-and-play connectors, you centralize all your data into a single analytical environment and build a Data Warehouse in minutes.

## Freshchat Connector FAQ

### Which Freshchat support data can I bring into the data warehouse?

Erathos syncs Freshchat tickets, conversations, agents, response times, SLAs, and customer satisfaction with your Data Warehouse, enabling complete support analytics.

### Is Freshchat data synchronized incrementally?

Yes! The integration with Freshchat via Erathos is incremental by default: only new or changed data is synchronized on each run. This ensures efficient pipelines, lower processing costs, and data that is always up to date in your Data Warehouse.

### Can I test the Freshchat integration for free?

Yes! You can test the Freshchat integration for free for 14 days. Just connect Freshchat as a new source, you’ll have two weeks to verify whether the connector meets your needs before any charge is applied.

### Which data warehouses can I send Freshchat data to?

With Erathos, you can send data from Freshchat to the leading data warehouses on the market: BigQuery, Redshift, PostgreSQL, SQL Server, Databricks, and Amazon S3. Just choose the destination and set up the pipeline in minutes, no code required.

### Does Erathos integrate Freshchat directly with other systems?

No. Erathos does not provide direct integrations between Freshchat and other systems (“point-to-point”). Our focus is on centralizing Freshchat data in a Data Warehouse, creating a single source of truth so your company can make decisions based on reliable data.